Ashwini Shinde
Front Desk Medical Receptionist
Mumbai
Summary
Dynamic Receptionist Administrator with proven expertise at One Day Surgery Hospital, excelling in patient scheduling and communication. Skilled in electronic health record management and adept at enhancing guest relations. Recognized for optimizing front desk operations and ensuring accurate billing processes, contributing to a seamless patient experience. Proficient in Microsoft Office and data entry.
Overview
1
1
year of professional experience
1
1
Certification
3
3
Languages
Work History
Receptionist Administrator
One Day Surgery Hospital
03.2025 - Current
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Coordinated communication between medical staff and patients for seamless service delivery.
- Processed patient inquiries and provided information on procedures and services.
- Supported front desk operations by handling phone calls and directing visitors appropriately.
- Handled cash and credit payments accurately
- Supported administrative tasks, including billing and insurance verification processes.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Bachelor of Commerce - Financial Accounting
N.S.S Collage
Mumbai 04.2001 -
Higher Secondary Education - Commerce
Bhausaheb Hiray Collage
Mumbai 04.2001 -
High School Diploma -
Maratha High School
Mumbai 04.2001 -
Skills
Office equipment maintenance
Fee collection
Guest relations
Reception management
Mail handling
Document management
Reception area maintenance
Payment collection
Scheduling appointments
Call handling
Data entry
Microsoft office
Administrative management
Certification
Institute of computer Accountant
Timeline
Receptionist Administrator
One Day Surgery Hospital
03.2025 - Current
Institute of computer Accountant
04-2024
Bachelor of Commerce - Financial Accounting
N.S.S Collage
04.2001 -
Higher Secondary Education - Commerce
Bhausaheb Hiray Collage
04.2001 -
High School Diploma -
Maratha High School
04.2001 -