Ashwini Sindhgatta

• Managing and coordinating tax compliance for clients, focusing on implementing tax strategies that align with the client's business objectives
• Collaborated seamlessly with onshore and offshore Engagement Partner, Senior Manager and Manager to research and resolve disputes or discrepancies in Global co ordinations
• Played a vital role from the initiation process to finalizing the Tax return process for the client by global coordination on the compensation and reconciliation
• Gathering relevant financial and tax information from clients through interviews
• Leading special projects aimed at assessment of tax implications and optimization of tax aspects
• Provided comprehensive information management, coordination, and account management services globally to Human Capital, Business Tax Compliance, L&D (Learning and Development), and Q&RM (Quality and Risk Management) groups within EY
• Collaborated closely with teams to carry out day-to-day activities of Notices data processing, data management, and account management processes
• Worked on KPI reports for maintaining the engagement matrix and various other reports
• Managed multiple Notices projects under immigration, and directly interacted with clients, resolving queries effectively
• Ensured stringent adherence to the company's high standards throughout each project's life cycle
• Part of Pilot Process - US Immigration Compliance which has been established successfully within in very short period
• Delivered the BOT successfully which reduced the 50% of the headcount and cut down the manual process
• Integral part of the core team who drove the Conference globally for all the Major
• Scheduling the event, sharing the invites and answering their queries along with conducting the survey post the Conference
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Worked different stations to provide optimal coverage and meet production goals.
• Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
• Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
• Educated staff on organizational mission and goals to help employees achieve success.
• Devised and implemented processes and procedures to streamline operations.
• Conducted regular reviews of operations and identified areas for improvement.
• Created and managed project plans, timelines and budgets.

Company Overview: Global HR Shared services

• To be a quick decision maker with expertise in Tesco Policies Pay UK Benefits and Colleague support products. Managed Colleague help - the query management team as pilot process along with the handling the team of 24 successfully with the 99% of quality results.
• Worked as subject matter expert in UK HR shared Benefits services also been an integral part of quality control and internal audits
• Adhere to the defined SLAs KPI and quality targets on a regular basis
• Solved problems by analyzing solution alternatives
• Performing Quality check on transactions on the operational tasks and provide feedback
• Played an active role in managing team activities and deliver process for the team
• Understanding and interpreting the UK legislative rules Tesco policies diverse terms & conditions payroll system and the procedures for UK Payroll activities
• Identifying operational improvements and finding solutions by applying Continuous Improvement tools and techniques
• Setting up targets, SOP & SLA, setting and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets and involved in planning for the process
• Perform investigation, solving, communicating and supporting Tesco Bengaluru & UK with payroll queries and issues and reverting to all HMRC queries on time within the SLA with accurate data
• Efficiently managing all entities tax and national insurance balancing, ensuring statutory and PAYE Payments are correct
• Also, reconciliation of payroll on monthly basis
• Continuous monitoring and control framework for the above process which led to the improvement in the process
• Deliver Quality Assurance by publishing collated dashboards on time and accurately without any reverts
• Cross Training - Ability to process cross trained areas
• Playing a major role in establishing Controls onto the benefits process Travel and Expenses, Corporate credit Car and processing payrolls, including calculating, bonus payments, starters and leavers, payroll payments
• Global HR Shared services