ASHWINI S.L

• Cultivated lasting client and stakeholder relationships, driving a sustained 10–15% month-over-month growth in repeat business.
• Streamlined lead-to-close flow using CRM systems, improving lead conversion speed by 25% and enhancing deal visibility.
• Led weekly team reviews and individual coaching sessions, boosting productivity and morale—resulting in a 20% increase in sales output.
• Analyzed key account trends monthly to forecast revenue gaps, then devised action plans that reduced shortfalls by 30%.
• Revamped sales scripts in response to market shifts, contributing to a 12% uplift in conversion rate.
• Elevated performance standards via regular evaluations and clear performance expectations, raising team KPIs by 18%.
• Directed a high-performing inside sales team toward surpassing regional targets by 25% annually.
• Improved customer retention by 15% through rapid issue resolution and bespoke client solutions.
• Introduced data-driven dashboards to monitor progress and inform decision-making, enabling a 40% faster response to performance trends.
• Collaborated cross‑functionally with marketing and product teams to amplify campaign effectiveness and promote new product launches, contributing to a 20% surge in product adoption.

• Started off as an individual contributor, brought in a total of 60 clients in two months and improved team's total revenue by 30%.
• Achieved set targets every month by building good customer relationship and strategically retaining clients with a good revenue rate.
• Generated multiple referral leads and brought in total of 30 clients and made it to top charts.
• Over-achieved targets continuously and got 2 level up's and total of 20% salary hike in 2 different quarters.
• Took charge as Team manager, created sales pitches and strategies for team revenue generation. Brought in a total of 20% revenue improvement to the cluster.
• Generated a revenue of 70 lakhs approximately with different packages at an average sale value of 20K.

• Trained sales team on effective lead handling and curated scripts according to different type of sale scenarios.
• Strategized plans to meet 100% monthly revenue targets provided to the team.
• Audited calls on weekly basis and gave feedback to team members to improve their performance by identifying weak areas.
• Generated 10% revenue from the re-cycled leads every 2 months.

• Joined as Quality Analyst for sales team, developed scripts for sales and escalation teams and trained team on the same.

Social Media Manager

• Led a team of 5, training them on the Sprinklr tool to manage and resolve tickets promptly and effectively.
• Managed real-time customer interactions and escalations, boosting resolution speed and satisfaction.

Engagement Campaigns (Myntra)

• Orchestrated online contests for Myntra customers and guided the team in crafting creative, on-brand responses to customer inquiries and concerns.

• Improvised funnel lead building and improved the sales numbers by meeting the 100% monthly revenue targets.
• Moved to B2C worked with clients directly and created sales funnel to have continuous revenue flow with both inbound and outbound leads.
• Co-ordinated with escalation teams and inventory teams in providing good customer experience.
• Generated revenue of 8-10 lakhs booking each month contributing to company's profit.

• Worked in Ola postpaid recovery team and achieved 95-100% recovery rate every month and stood top in the region.
• Company promoted me as Sales executive at Treebo, within 3 months of joining.

• Graduated B.Tech (ECE) with 70% score.