Summary
Overview
Work History
Skills
Personal Information
WorkShop
Technical Proficiencies
LinkedIn Profile
Timeline
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Ashwini V

Bengaluru

Summary

Experienced professional with a 12 years of operations industry expertise. Skilled in office management, onboarding/offboarding, travel coordination, and customer service. Proficient in facilities coordination, financial tracking, and administrative support. Strong communicator with a track record of resolving inquiries and building positive relationships. Specializes in overseeing all office and city group operations in India, including managing events, travel, HR, and office activities Globally.

Overview

13
13
years of professional experience

Work History

Senior Operations Manager

Zeno Moto India Pvt Ltd
10.2024 - Current

Company Overview: Zeno Moto is a climate-conscious company developing electric motorcycles in Africa, the USA, and India.

  • Oversee daily office operations, including facilities management, space planning, and IT equipment handling, ensuring seamless business continuity.
  • Strategically manage inventory, coordinate with vendors, and uphold workplace safety protocols, achieving compliance and operational efficiency.
  • Manage commercial leases and service contracts, ensuring favorable terms and cost-effectiveness.
  • Handle end-to-end onboarding and offboarding for India, US, and Kenya teams, ensuring proper documentation, compliance, and smooth transitions.
  • Manage employee lifecycle, comprehensive records, HR compliance, and payroll coordination, enhancing employee engagement activities.
  • Drive procurement processes through Odoo, raise purchase orders, and lead vendor negotiations and contract management, ensuring timely delivery and budget alignment.
  • Implement cost optimization strategies across departments, contributing to overall financial efficiency.
  • Coordinate end-to-end domestic and international travel, including flights, hotels, visa processing, and invitations, utilizing platforms like TravelPerk and Uber.
  • Manage travel bookings and enforce travel policies to ensure cost control and compliance.
  • Support day-to-day finance operations, including vendor payments, expense tracking, and bookkeeping, ensuring alignment with operational goals.
  • Assist with budgeting and financial administration to support strategic operational objectives.
  • Led the successful implementation of the Global Employee Handbook, enhancing organizational policy and compliance.

Operations Manager(Office and City Groups)

Equal Experts
11.2018 - 09.2024

Company Overview: Equal Experts is a global IT service and IT consulting firm that creates leading digital products and services across Africa, Europe, America, Asia.

  • Led office infrastructure setup and served as the single point of contact (SPOC), managing operations through the company's growth from 18 to 200 employees across Bangalore and Pune.
  • Handled complex employee conversations and spearheaded COVID-19 safety initiatives, ensuring employee well-being and maintaining productivity.
  • Managed office and facilities operations, including workplace operations, IT asset handling, inventory control, and space planning.
  • Oversaw office maintenance, commercial leases, service contracts, and security protocols, ensuring compliance and operational continuity.
  • Coordinated across departments to streamline workflows and enhance operational efficiency.
  • Oversaw HR operations, ensuring smooth employee lifecycle management from onboarding to offboarding.
  • Independently managed large-scale events and coworking operations for over 250 employees.
  • Led end-to-end domestic & international travel coordination, including flights, stays, visa processing, invites, vendor management, and space planning for 250+ employees.
  • Managed end-to-end finance support, including vendor payments, expense tracking, and budget management.
  • Gained hands-on experience in bookkeeping and day-to-day financial administration

Facilities Coordinator

Oracle
09.2018 - 11.2018

Company Overview: Oracle is an IT service and IT consulting company that provides construction management technology and project delivery worldwide.

  • Managed finance-related tasks, documentation, and project coordination for multiple departments.
  • Provided comprehensive administrative support across various functions.
  • Coordinated events, meetings, and oversaw office supply management.
  • Supported the Facilities/Building Services team with procurement and special projects.

Front Office Executive

Aconex
11.2016 - 08.2018

Company Overview: Aconex was a globally recognized construction management technology. Acquired by Oracle in 2017.

  • Led internal and external events, significantly boosting employee engagement and workplace culture.
  • Organized and managed end-to-end logistics for meetings and office-wide activities.
  • Oversaw facilities operations for a 14,000 sq. ft. office, ensuring smooth daily functioning and compliance.
  • Managed an 8-member security panel, ensuring safety and compliance across the premises.
  • Served as the single point of contact during Oracle's acquisition of Aconex, coordinating with top-level management to ensure a seamless transition.
  • Facilitated operational transitions and cross-functional support during the acquisition phase.
  • Handled vendor coordination, space planning, and administrative support for daily operations.

Administrative Assistant

Zeme Organics Pvt. Ltd
04.2013 - 11.2016

Company Overview: Zeme is a GOTS-certified Indian company offering sustainable organic cotton clothing through online marketing and retail platforms.

  • Served as Administrative Assistant to the Company Director, providing critical day-to-day operational and coordination support.
  • Managed inventory and order tracking across multiple e-commerce platforms including Amazon, Flipkart, eBay, Mother Earth, and the company's website.
  • Coordinated between departments to resolve operational issues and ensure timely processing of orders.
  • Handled business correspondence, maintained meticulous client records, and organized filing systems.
  • Managed sales reporting and analytics, ensuring all labeling, shipping, and return operations met compliance standards across e-commerce channels.

Customer Service Representative

Transact Global
09.2012 - 04.2013

Company Overview: Transact Global is a technology-focused BPO company providing IT-enabled services in India.

  • Addressed customer inquiries and resolved complaints efficiently.
  • Obtained and evaluated information to handle product/service inquiries.
  • Provided accurate pricing and delivery information, and performed customer verifications.
  • Maintained comprehensive customer databases and ensured timely follow-up on interactions.

Skills

  • HR Administration
  • Facilities Management
  • Travel Management
  • Problem Solving
  • Time Management
  • Proficiency In Relevant Software
  • Business Administration
  • Policy Implementation
  • Adaptability
  • Prioritization
  • Digital Proficiency
  • Purchase Order Management
  • Process Optimization
  • Budget Management & Cost Control
  • Vendor Relationship Management
  • Project Coordination
  • Change Management
  • Compliance ManagementPurchase Order

Personal Information

WorkShop

Professional Develop CliftonStrengthstonStrengths Workshop, MorHyonneonne, London

Technical Proficiencies

ETZ (Timesheet) | Miro Collaboration Platform | Database Management System (DBMS) | Egencia Travel Management | BambooHR | Trello | Google Suite | Slack | ServiceNow | Customer Relationship Management (CRM) | greytHR | SharePoint | TravelPerk Travel | Microsoft Outlook | Uber | Odoo |

LinkedIn Profile

https://www.linkedin.com/in/ashwini-v-a45b3813a/

Timeline

Senior Operations Manager

Zeno Moto India Pvt Ltd
10.2024 - Current

Operations Manager(Office and City Groups)

Equal Experts
11.2018 - 09.2024

Facilities Coordinator

Oracle
09.2018 - 11.2018

Front Office Executive

Aconex
11.2016 - 08.2018

Administrative Assistant

Zeme Organics Pvt. Ltd
04.2013 - 11.2016

Customer Service Representative

Transact Global
09.2012 - 04.2013
Ashwini V