Ashwini Kumar

Assistant General Manager

Haldiram Mfg. Pvt. Ltd

Gurgaon

04.2022 - Current

Developed and implemented effective strategies to maximize sales and profits.
Ensured that customer service standards were met or exceeded at all times.
Conducted regular performance evaluations for employees to ensure quality standards were maintained.
Analyzed financial data and prepared reports for senior management.
Created promotional campaigns to increase store traffic and generate revenue.
Identified opportunities for cost savings and operational efficiency improvements.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Implemented safety protocols to protect both customers and employees from potential hazards.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Performed administrative tasks such as filing paperwork, preparing documents.
Developed marketing plans to promote products or services offered by the company.
Communicated regularly with suppliers regarding product delivery timelines, pricing information.
Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
Supervised critical budget implementations, employee reviews, training and scheduling for projects.
Met business targets with streamlined operations strategies.
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.