ASIEF NAWAZ
Anantnag
Summary
Customer-oriented Customer executive with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Friendly Receptionist skilled in creating welcoming environments and handling administrative tasks. Excel at managing front desk operations, coordinating schedules, and ensuring smooth communication between departments. Known for enhancing customer satisfaction and streamlining office procedures to improve efficiency.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Representative
- Company Overview: Construe Greenlam , Kashmir India
RECEPTIONIST
- Company Overview: Hotel outlook, Pahalgam
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
JIO CUSTOMER SERVICE
12.2024 - Current
- Company Overview: Jio networks, Srigufwara
- Managed high volume of inbound calls for quick resolution of customer issues.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
FRONT OFFICE ASSOCIATE
12.2022 - 06.2024
- Company Overview: Pahalgam Hotel
- Checked in guests swiftly to minimise their waiting time.
- Coordinated with other departments, facilitated seamless service delivery.
- Managed front desk operations, ensured smooth running of daily tasks.
Education
12th - undefined
Government higher secondary school Mattan
MattanB.Sc - undefined
Government degree college boys Anantnag
AnantnagB.Ed - undefined
Kashmir University
SrinagarM.Sc - Zoology
Jiwaji University
GwaliorSkills
- Computer (MS office)
- Basic Accounting
- Good at English and Urdu
Timeline
JIO CUSTOMER SERVICE
12.2024 - Current
FRONT OFFICE ASSOCIATE
12.2022 - 06.2024
Sales and Marketing Representative
RECEPTIONIST
12th - undefined
Government higher secondary school Mattan
B.Sc - undefined
Government degree college boys Anantnag
B.Ed - undefined
Kashmir University
M.Sc - Zoology
Jiwaji University
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