MS Office, SAP,
ASIF ALI
Assistant Manager
H.No. 131, Lohar Pura Near Bhatia Mod, Ghaziabad
Summary
Diligent Assistant Manager with 2+ year Experience dedicated to inspiring employees,Creating Happy Customers,and maintaining operational efficiencies. Highly organized and able to multitask in a fast-paced environment. Excellent team-player mindset with ability to recognize employee skills and delegate effectively. Skilled in conflict resolution with strong customer service focus. .
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Assistant Manager
Amazon Devices
New Delhi
01.2020 - Current
- Hire and train sales associates to work on the floor as well as in shipping
- Allow your knowledge of emerging and consistent trends to inform purchasing and inventory decisions and solutions
- Continually advance your product knowledge and that of other employees
- Maintain accurate customer records for loyalty program
- Manage and evaluate revenue and expense reports
- Become liaison with corporate office and use contacts to promote the business and align with brand values
SENIOR SALES SPECIALIST
Tata Croma
Ghaziabad
09.2017 - 12.2019
- Drives business by identifying and selling prospects and maintaining relationships with clients.
- Enhances staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, and mentoring team members.
- Expands business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options.
- Sells products and services by establishing contact and developing relationships with prospects and recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports and presentations by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and other content, establishing personal networks, benchmarking best practices, and participating in professional and industry organizations.
Sales Associate
Reliance Digital
Noida
05.2015 - 09.2017
- Greets customers and makes them feel comfortable
- Interacts with customers, offering assistance and responding to queries about products and purchases
- Provides recommendations according to customer needs or preferences
- Locates merchandise for customers and places orders, where necessary
- Introduces promotions and new products to customers
- Operates cash register and handles cash payments and credit card processing
- Handles refunds, exchanges and returns
- Documents sales by updating customer records
- Stays up to date with sales trends for better service and achievement of sales
- Alerts the management of potential security issues
SALES ASSOCIATE
Dell
Ghaziabad
06.2014 - 05.2015
- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
- Work with customers to determine their needs and then recommend the right product to solve the customer’s problem
- Assist in ensuring that the product presentation area is clean and organized
- Develop and cultivate strong buying relationships with customers
- Use company literature and available training resources to stay up to date on product features.
Education
MASTER OF BUSINESS -
Shubharti University
07.2020 - Current
B.COM - undefined
CCS University
04.2014 - 03.2014
INTERMEDIATE - Accounting
New Era School
Ghaziabad 04.2011 - 03.2012
High School Diploma -
New Era School
Ghaziabad 05.2009 - 05.2010
Skills
Employee performance evaluations
Staff Supervision
Project Management
Consulting, Training
Preparing reports Point of Sale (POS) systems Cash handling
Inventory management
Software
Playing Cricket & Volleyball
Playing Cricket and Volleyball
Accomplishments
- Supervised team of 12 staff members.
- Achieved targets by completing task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Additional Information
Certified by Amazon for Best Performing Captain manager in terms of Achieving Targets,managing staff and making their store profitable.
Timeline
MASTER OF BUSINESS -
Shubharti University
07.2020 - Current
Assistant Manager
Amazon Devices
01.2020 - Current
SENIOR SALES SPECIALIST
Tata Croma
09.2017 - 12.2019
Sales Associate
Reliance Digital
05.2015 - 09.2017
SALES ASSOCIATE
Dell
06.2014 - 05.2015
B.COM - undefined
CCS University
04.2014 - 03.2014
INTERMEDIATE - Accounting
New Era School
04.2011 - 03.2012
High School Diploma -
New Era School
05.2009 - 05.2010