Summary
Overview
Work History
Education
Skills
Accomplishments
Preferred Locations
Preferred Job Role
Technical Tools
Awards
Timeline
Generic

Asif Ali

Bengaluru

Summary

Accomplished mortgage and banking professional with over 14+ years of experience in driving teams and operations to success. Expert in Mortgage Servicing, Collateral setup, Warehouse lending, UAT testing, Control testing, transaction quality, and process innovation, delivering critical results and exceeding expectations. Strong communicator and problem solver, with a proven ability to manage challenging situations and drive positive outcomes. Seeking a new opportunity to leverage skills and make a meaningful impact in the industry

Overview

15
15
years of professional experience

Work History

Operations Manager / Quality Assurance Manager

Wells Fargo
09.2022 - 03.2024

Manage and oversee operations in two locations, Hyderabad and Bangalore, ensuring effective coordination and alignment between teams

  • Lead team of 15 managers responsible for supervising workforce of 250 individuals, providing guidance and support for their professional development
  • Functioned as Subject Matter Expert (SME) for Warehouse lending, addressing and resolving fatal exceptions
  • Supervised both collateral and post-closing teams to optimize efficiency and accuracy
  • Conducted audits on investor returns loans for resale in secondary market
  • Collaborated with collateral custodians such as Deutsche Bank, US Bank, and ComputerShare (CTS)
  • Spearhead crucial initiatives, including conducting risk and audit checks to ensure compliance and identify areas for improvement
  • Ensure transition readiness by implementing robust processes and measures, minimizing disruptions during onboarding of new projects or teams
  • Provide ongoing support to address operational challenges and ensure smooth functioning of all critical remediation operations
  • Foster a collaborative and inclusive work environment, promoting cross-functional collaboration and knowledge sharing
  • Continuously monitor and evaluate performance metrics, identifying areas of improvement and implementing strategies to drive operational excellence
  • Serve as key point of contact for stakeholders, effectively communicating updates, addressing concerns, and maintaining strong relationships
  • Demonstrate strong leadership skills, guiding and motivating teams to achieve operational targets and deliver high-quality results
  • Reviewing & identifying of gaps or concern areas within the process which needs to be tested to ensure the compliance requirement
  • Coordinating with the onshore partners in building the appropriate Quality Checklists for internal metrics & high-risk areas
  • Performing 2nd LOD testing on Regulatory Compliance
  • Worked for Consumer Lending Independent Testing and Validation team which is part of a second Line of Defense within Wells Fargo and managed Control testing, Outcome based testing & Issue Validations
  • Managing testing activities based on Regulatory Compliance/Major Requirements, Internal Wells Fargo Policies & Procedures, Business Processes & Controls and Associated Risks
  • Liaising with Line of business, Compliance teams, Legal teams, Risk teams, Data Analytics teams & other key partners
  • Developing and executing testing strategies, test scripts and identifying potential risks within process
  • Evaluating controls for its effectiveness as per test scripts and control testing workbook standards
  • Recommending control design/performance/operational Changes to ensure Business effectively manages risk
  • Drafting Engagement reports including summary of testing activity and publishing same to business stake holders

Operations Associate Manager

Wells Fargo
01.2018 - 09.2022
  • Handled -60 FTE across Bangalore and Hyderabad
  • Managed multiple processes such as Pre- Foreclosure, Quality Assurance, Default Accounts Payable, Home Equity, Vendor and Attorney management, Customer Account Reconciliation, and Bankruptcy, etc.

Work Director

Wells Fargo
04.2012 - 01.2018
  • Joined as Senior Financial Analyst and promoted to Team Leader (Work Director)
  • Managed multiple teams across default servicing such as Foreclosure, Property Preservation Invoice Review, and Attorney Invoice Review
  • Ideated and supported Robotics Process Automation (RPA) for Default Accounts Payable (DAP).

Mortgage Analyst

ISG Nova soft Technologies Ltd
09.2011 - 03.2012
  • Worked on Mortgage Loan origination Setup, closing and funding
  • Review loan application (1003), property appraisal (1004), tax cert, pay stub, insurance document before file move to underwriter for approval
  • Making calls to vendor in order to obtain Payoff quote for re-finance loan
  • Setting up Escrow Account
  • Obtain closing instruction & CPL (closing protection letter) once the loan approved by underwriter
  • Review HUD-1 Coordinate with title team for correction or approval
  • Preparing package for final closer and funding department
  • Providing Wiring instruction to fund loan for client SunTrust Bank.

Associate

Ocwen Loan Servicing LLC
08.2009 - 10.2011
  • Worked on Default Servicing, Foreclosure, and Bankruptcy
  • Instructing Attorneys to file Foreclosure Case in Court on basis of payment delinquency and auction property to recover debt
  • Providing Resolutions on Foreclosure issues to internal customers, paralegals, and attorneys through email
  • Handled a portfolio of 750-1000 Freddie Mac loans and ensured all assets are well managed
  • Maintain timeline and quality in terms of requesting MFR, POC, and plan review
  • Worked on chapter 7, 11, and 13 of Bankruptcy.

Education

MBA - Finance

MS University
Bengaluru, KA
01.2011

B Com - Accounting And Finance

University of Calcutta
Kolkata, India
05.2007

Skills

  • Banking Operations
  • Collateral setup
  • Risk and Controls
  • Stakeholder Management
  • US Mortgage
  • Accounts Payable
  • Leadership and Operations Management
  • Intelligent Automation
  • People Management
  • Consumer Lending
  • Warehouse Lending
  • Process Management
  • Quality Assurance
  • Loan Servicing
  • Loan Origination
  • Escalation Management
  • Process Improvement
  • Project Management
  • Transition Management
  • Vendor & Attorney Management
  • Training and Development
  • Process Excellence
  • Capacity Planning
  • Inventory Management

Accomplishments

  • Transitioned and setup a 250+ FTE team for a critical remediation project
  • Leading Macro Support and Governance for entire department of ~1000+ FTE across India and the Philippines
  • Ideated and led creation of a macro tool for easier reconciliation - Annualized savings worth $50k
  • Utilized Robotic Process Automation (RPA) to streamline operations and eliminate manual efforts, leading to a reduction of 21 full-time employee
  • Implemented a workflow model using "Alfresco" and established seamless handovers between multiple processes, resulting in a 15% increase in productivity gain and the implementation of robust process governance

Preferred Locations

  • Qatar
  • UAE
  • Bahrain
  • OMAN
  • Saudi Arabia

Preferred Job Role

  • Banking
  • Operations
  • Procurement
  • Administration

Technical Tools

  • Microsoft Office Suite
  • Visio
  • JIRA
  • Blue prism
  • Basic knowledge of Selenium

Awards

WAC (Wells Fargo annual conclave)

Timeline

Operations Manager / Quality Assurance Manager

Wells Fargo
09.2022 - 03.2024

Operations Associate Manager

Wells Fargo
01.2018 - 09.2022

Work Director

Wells Fargo
04.2012 - 01.2018

Mortgage Analyst

ISG Nova soft Technologies Ltd
09.2011 - 03.2012

Associate

Ocwen Loan Servicing LLC
08.2009 - 10.2011

MBA - Finance

MS University

B Com - Accounting And Finance

University of Calcutta
Asif Ali