Asif Ansari

I coached and trained team members, which improved their performance, motivation, and overall work quality. I fostered strong employee relations through clear communication, regular feedback, and development initiatives. I also set clear goals and expectations to align the team and drive better results.

As a Senior Customer Support Executive, I resolved complex customer issues, coached junior staff, and improved support processes to boost efficiency and satisfaction. I maintained service standards, analyzed feedback for improvements, and collaborated across teams to address recurring concerns.

Managed AMC services for hardware and networking, assigned daily tasks, tracked service requests, and ensured timely resolution. Coordinated between clients and support teams, prioritized issues, and maintained smooth operations.

Managed outbound stock transfers to company warehouses across regions at Arrow Food Distribution, Jeddah. Coordinated shipments, verified inventory, handled documentation, and ensured timely, accurate dispatches in line with company protocols.

Collaborated with delivery associates, warehouse staff, and supervisors to streamline daily operations.Ensured proper labeling, stacking, and organization of products as per Amazon's standards.

Handled customer data entry and verification as Assistant CDMS Executive. Ensured data accuracy, supported backend operations, resolved discrepancies, and coordinated with sales and support teams for smooth onboarding.

As a Field Sales Executive for JioFi and Jio SIMs, I drove on-ground sales, handled customer onboarding, KYC, and activation, provided post-sales support, and consistently met targets while representing the brand professionally.

As a SIM Activation Officer, I handled SIM activations, verified KYC documents, resolved activation issues, maintained accurate records, and ensured smooth customer onboarding while adhering to compliance standards.

As a Sales Executive at a bike showroom, I guided customers in choosing the right two-wheeler, managed the full sales process, explained finance options, and ensured a smooth buying experience while consistently meeting sales targets.

Handled high-volume inbound calls, resolved customer queries, logged interactions in CRM, and ensured timely solutions to maintain high satisfaction and meet performance targets.