Asif Rikibdar
Mississauga,Ontario
Summary
Professional Experience Achievements Results-oriented Implementation with 8 of experience in B2B SaaS products Retail Intelligence, Time intelligence/Time tracking. Proven track record in leading onboarding projects, designing tailored software solutions, and delivering exceptional customer support. Strong project management skills, effective communication, and a passion for solving business problems. Complex problem-solver with an analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr. Implementation Engineer
Replicon
10.2021 - 07.2023
- Spearheaded implementation, integration, deployment, and testing of native and web applications for international clients
- Led customer interactions, and communications, and identified opportunities to maximize product value
- Orchestrated development and implementation of Time Intelligence Application
- Served as client manager during implementation, understanding business operations, managing expectations, and ensuring end-user satisfaction
- Collaborate with software developers and engineers on API integration, data conversion, and business logic requirements
- Led customer onboarding for B2B SaaS platform, emphasizing efficient and seamless user adoption
- Developed detailed project plans and executed resource management strategies, ensuring successful and timely launch of projects.
- Led Developed detailed documentation for all implemented projects, allowing for seamless handover between teams and ongoing maintenance efforts.
Implementation Engineer
Mobisy Technologies Pvt Ltd - On-Site
03.2016 - 10.2021
- Delivered high-quality training sessions for customers, contributing to increased product proficiency and customer satisfaction
- Collaborate with software developers and engineers on API integration, data conversion, and business logic requirements
- Developed and conducted comprehensive training program, enhancing skills of internal team and clients.
- Spearheaded integration of products with Tally/ERP systems for diverse clients, enhancing operational efficiency
- Utilized excellent independent work and problem-solving mindset in fast-paced and ambiguous environment
- Collaborated with Sales, Dev, and commercial teams to understand customer requirements and designed tailored software solutions.
- Provided expert guidance during all phases of system implementation, contributing to project success and client satisfaction.
Education
Bachelor's in computer science and Engineering -
Shivaji University
India05.2015
Diploma in computer science and Engineering -
Dr. D.Y.Patil Polytechnic
India05.2012
Skills
- Project Management
- Software Implementation
- User Training and Knowledge Transfer
- Requirements Gathering
- User Acceptance Test (UAT)
- GAP Analysis
- API Integration
- Business Consulting
- SaaS Implementation
- SQL
- Python
- Business Requirement (BRD)
- Customer Relationship Management
Websites
Certification
2024 Generative AI in Learning and Development
Personal Information
Title: Sr. Implementation Engineer
Timeline
Sr. Implementation Engineer
Replicon
10.2021 - 07.2023
Implementation Engineer
Mobisy Technologies Pvt Ltd - On-Site
03.2016 - 10.2021
Bachelor's in computer science and Engineering -
Shivaji University
Diploma in computer science and Engineering -
Dr. D.Y.Patil Polytechnic
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