Asif Hussain Amir
Chennai
Summary
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Resourceful Cashier Assistant Manager adept at maintaining high productivity and efficiency in fast-paced environments. Skilled in inventory management, customer service, and cash handling processes. Excel in conflict resolution, team leadership, and time management, ensuring smooth operation and enhanced customer satisfaction. Experienced Cashier Assistant Manager with background in retail and customer service. Managed cash handling procedures, oversaw staff training, and maintained store inventory. Demonstrated ability to handle high-pressure situations effectively; known for problem-solving skills, leadership quality, and commitment to customer satisfaction. Previous role resulted in improved operational efficiency and enhanced team productivity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Cashier Assistant Manager
Anabond limited
Chennai
01.1996 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed strategies to increase customer satisfaction ratings through improved service standards.
- Ensured compliance with relevant laws and regulations related to cash handling operations.
- Prepared weekly schedules for cashiers based on customer demand and staffing availability.
- Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
- Formed and sustained strategic relationships with clients.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Monitored progress by establishing plans, budgets and measuring results.
- Ensured compliance with all company policies and procedures.
- Performed duties of a cashier when needed during peak periods or staff shortages.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
- Created monthly reports summarizing sales figures, employee performance metrics, and other key business indicators.
- Prepared staff work schedules and assigned team members to specific duties.
- Performed administrative tasks such as filing paperwork or preparing documents for audits.
- Processed payments from customers using various payment methods such as credit cards or cash.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
- Investigated discrepancies in financial statements or accounting reports.
- Implemented successful business strategies to increase revenue and target new markets.
- Resolved customer disputes in a timely manner while adhering to company policies.
- Reconciled registers to prepare daily bank deposits.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Provided feedback to management regarding employee performance issues or opportunities for improvement.
- Delegated work to staff, setting priorities and goals.
- Built and maintained working relationships with peers and upper management.
- Maintained accurate records of financial transactions using POS systems or manual registers.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
Education
B.Com. - Commerce
P.S HIGHIER SECONDRY SCHOOL
CHENNAI06-1994
Skills
- Store operations
- Loss prevention strategies
- Employee training
- POS system proficiency
- Cash-handling expertise
- Workplace safety
- Budgeting and finance
- Sales promotion
- Decision-making capacity
- Merchandising techniques
- Operations leadership
- Shift oversight
- Point of sale systems
- Customer service
- Cash handling and security
- Cash handling and management
- Order management
- Issue resolution
- Workflow optimization
- Documentation and reporting
- Schedule maintenance
- Bank deposit preparation
- Front-end merchandising
- Cash register operation
- Safety procedures
- Cross-training staff
- Mentoring and coaching
- Quality assurance
- Checkout monitoring
- Vendor coordination
- POS system operation
- Payment processing
- Cashier coaching
- Retail operations
- Promotion implementation
- Punctual and reliable
- Operational efficiency
- Verbal and written communication
- Checkout oversight
- Cost control
- Attention to detail
References
References available upon request.
Timeline
Cashier Assistant Manager
Anabond limited
01.1996 - Current
B.Com. - Commerce
P.S HIGHIER SECONDRY SCHOOL
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