Dedicated Pharmacist with a proven track record of enhancing pharmacy operations and patient satisfaction.Experienced with ensuring accurate review, processing and dispensing of medications in alignment with orders.With a strong foundation in both retail and hospital pharmacy settings. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Overview
23
23
years of professional experience
Work History
Pharmacist
Bhaikaka University Hospital, Shree Krishna Hospital and Medical Research Centre
05.2008 - Current
To select, prepare and release prescribed items from pharmacies
To monitor, maintain and provide full stock inventory control
Raising the pharmacy requisition slips as per requirements
Receive the stock from main stores and check against the issue slips for quantity, batch no., expiry etc
Doing physical verification of stocks with computer data daily
Taking the stock of short-expiry medicines once a month
Taking the stock of non-moving medicines once in 6 months
Check prescriptions for correct dosage and for drug interactions and incompatibilities of prescribed medicines, and packages and labels them
Stores and preserves vaccines, serums and other drugs subject to deterioration
Dispenses medical and surgical products as prescribed
Record prescriptions dispensed and the issue of poisons, narcotics and other restricted drugs
Provide advice and information on the use and effects of medications
Interpret and fill physicians' prescriptions for customers on a daily basis
Provide medicinal consultation to customers upon filling a prescription and OTC (Over the counter) medicines as required
Perform order entry of prescriptions into the required pharmacy database
Contact physicians and maintain a confidential environment for customers on all occasions
To follow the documentation procedures as per regulatory and Hospital Norms
To undertake training whenever conducted by HR department
Streamlined the medication inventory management process, reducing waste by 30%
Implemented a new system for patient medication counseling, improving patient satisfaction scores by 15%.
Trained and mentored 5 new pharmacy techs, improving team efficiency and reducing training time by 25%.
Sr. Pharmacist
Subhiksha Trading Services Ltd.
09.2007 - 05.2008
To maintain store with overall responsibility of customer service, merchandising, display, inventory, cash management, training and motivation at store
Collect data of chronic patients
Daily maintain & update data bank of chronic customers
Phone calling to the customers & receiving orders from them
To make proper indent, distribution of drugs, proper storage, manage inventory
Undertake home delivery of medicines in time
Daily rack wise verification of fast moving items
Crosscheck physical stock to computer stock twice in month
To make regularly contact with all customers & generating orders from them
Daily update DAF, DSLR report & message to BDM
Every month prepare sales plan for increasing business of the company and achieving sales target
As a pharma supervisor I have also managed & observed the work and duties of all staff
Managed the transition to a new pharmacy management system, reducing prescription processing time by 20% and increasing daily prescription output by 15%.
Collaborated with pharmacists to develop a medication error prevention program, resulting in a 40% reduction in medication errors.
Coordinated with insurance companies to resolve claim issues, increasing the rate of successful claims by 10%.
Registered Pharmacist
Unity General Hospital's New Unity Medical Store
11.2001 - 09.2007
Assisted in the preparation of over 1000 prescriptions daily, maintaining 100% accuracy and contributing to the pharmacy's reputation for excellence.
Conducted regular inventory audits, identifying discrepancies and preventing potential shortages or overstock situations.
Distribution of drugs, Storage & OTC Sale
Dispensing of Medication, Billing in computer, Purchase of drugs, Maintaining stock and Account
To counsel the patient about correct & safe use of drugs, their dosage and toxic aspects & contraindications
Provided exceptional customer service, resulting in a 20% increase in repeat customers and a 10% increase in overall customer satisfaction scores.
Education
Diploma in Pharmacy - Diploma with First class Honors
M.N.Colleg of Pharmacy, Gujarat University
Gujarat. India
11.2001
Higher Secondary Education Certificate -
Gujarat Higher Secondary Education Board
Gujarat. India
03.1999
Senior Secondary Education Certificate -
Gujarat Secondary Education Board
Gujarat. India
03.1997
Pharmacy Assistant and Technician Certificate -
Alison- Online
10.2022
Basic Life Support, First Aid and Fire Safety Certificate -
Florence Academy-online, UK
08.2022
Skills
Medication Inventory Management
Patient Medication Counseling
Training and Mentoring
Medication Error Prevention
Insurance Claim Coordination
Prescription Preparation
Inventory Auditing
Exceptional Customer Service
Process Improvement and Efficiency
Pharmacy leadership
Medication Dispensary
Pharmacy Documentation
Patient Relationships
Medicine Reconciliations
Staff Supervision/ Support
Pharmacy Management System Implementation
IT Skills
Ms Office (Word, Excel & Power point), Pharmacy System
References
References are available on requiest
Timeline
Pharmacist
Bhaikaka University Hospital, Shree Krishna Hospital and Medical Research Centre
05.2008 - Current
Sr. Pharmacist
Subhiksha Trading Services Ltd.
09.2007 - 05.2008
Registered Pharmacist
Unity General Hospital's New Unity Medical Store
11.2001 - 09.2007
Diploma in Pharmacy - Diploma with First class Honors
M.N.Colleg of Pharmacy, Gujarat University
Higher Secondary Education Certificate -
Gujarat Higher Secondary Education Board
Senior Secondary Education Certificate -
Gujarat Secondary Education Board
Pharmacy Assistant and Technician Certificate -
Alison- Online
Basic Life Support, First Aid and Fire Safety Certificate -
Florence Academy-online, UK
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