Asif Mulla

• Analyze top Amazon India to Australia Sellers and overall Australia Marketplace, providing insights on top and emerging categories in Australia.
• Driven growth for 30+ IN Sellers and Brands, generating $2.5 MM+ in sales with 70%+ YOY growth across multiple categories in Australia. This was against 32% YOY Platform growth of Amazon Australia for comparison for the year 2022.
• Coordinated with internal teams to facilitate prompt delivery of Sellers projects. I became the Program Manager for Amazon India Deals submissions in Australia. This Help me increase seller participation by over 55% YOY doing Events. The Deals Performed more the 330% above BAU Sales for my set of Sellers.
• Educated clients on new products or services to increase customer engagement with brand. This involved Creating Enhanced content on the Brand Store on Amazon, Listing enhancement and other fine tuning, resulting in over 20% increase in Glance Views over night and overall 70%+ YOY growth in Gross Merchant Sale value compared to 32% YOY growth of the Platform.

• Improved data quality and solved challenging operational business goals through creative processes.
• Collaborated with product management and tech teams to develop scalable solutions impacting Marketplace teams.
• Worked with multiple teams, partners, and stakeholders to enhance performance and achieve goals.
• World Wide Global Catalog Operations and Audits
• Product and Program management for Automated Backfills team
• Co-ordination with internal stakeholders to driving customer experience.
• Amazon detail page for world wide catalog operations

CERTIFIED SPECIALITY MENTOR

• Primary solution provider for global sellers on the Amazon platforms along with Developers for Amazon Apps store
• Amazon MWS App store, app developers. Addressed system Issues, API consultations for seller operations, identified and implemented process improvements, developed internal documentation, and contributed to my teams environment.

• Contributed with multiple technology applications and features to resolve Seller contacts and issues for Amazon retail business of Amazon EU Marketplace and
• North America marketplaces
• Maintained high performance metrics such as quality, productivity, first contact resolution, and attendance
• Achieved the best performer awards for 3 consecutive months that led me for promotion as a MWS Mentor in Amazon SPS.

• Sorted and organized files, spreadsheets, and reports.
• Analyzed problems and worked with teams to develop solutions.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Interacted with customers by phone, email, or in-person to provide information.

• MARKET, SALES AND CUSTOMER PREFERENCES OF TOUGHENED GLASSES IN BELAGAVI
• Sorted and organized files, spreadsheets, and reports.
• Analyzed problems and worked with teams to develop solutions.
• Interacted with customers by phone, email, or in-person to provide information and awareness of Toughened Glasses.
• Assisted in developing integrated marketing strategies for their small business to compete against external competitors from Kolhapur like Maruti Glasses.