ASINTA TANTI
Dibrugarh
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Devoted and skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Food and Beverage Supervisor
Trident Hyderabad, Oberoi group of Hotels and Resorts
Hyderabad
06.2023 - Current
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns
- Trained new hires in proper food handling techniques and safety regulations
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels
- Investigated customer complaints promptly and took corrective action as needed
- Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees
- Analyzed employee feedback surveys to determine areas needing improvement in the dining experience
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment
- Inspected equipment regularly for signs of damage or wear and tear; arranged for repairs when necessary
- Collaborated with server trainees to promptly resolve potential customer concerns.
Food and Beverage Associate
Trident Hyderabad by Oberoi group of hotels and Resorts
Hyderabad
12.2021 - 06.2023
- Maintained cleanliness of dining areas by wiping down tables and chairs after customers had departed
- Greeted customers upon arrival and took their orders promptly and courteously
- Replenished condiments at tables as needed or requested by customers
- Prepared drinks according to hotels specified by the menu selections
- Taking Food and Beverage order over telephone at In Room Dinning using standard telephone etiquettes
- Setting up the food tray/food trolley using hotel standards
- Delivering food and and beverage to guest's room following LQA standards (Leading Quality Assurance)
Food and Beverage AssociateHyderabad
Education
Bachelor of Science - Hospitality
Shree Devi College of Hotel Management
01.2020
Industrial Training -
Sheraton Grand Hotel
Bangalore, India 03.2019
Higher Secondary - Science
Krishnaguru Mahavidyalaya
Barpeta, Assam , India 05.2015
Elementary Education -
Rajgarh Academic Centre
Dibrugarh, Assam , India 05.2013
Skills
- Staff Leadership
- Quality Assurance
- Records Maintenance
- Team Training
- Equipment Inspection
- Cash Handling
- Greeting and Seating Guests
- Food and Beverage Service
- Point of Sale POS Software
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Assamese
Proficient
C2
Timeline
Food and Beverage Supervisor
Trident Hyderabad, Oberoi group of Hotels and Resorts
06.2023 - Current
Food and Beverage Associate
Trident Hyderabad by Oberoi group of hotels and Resorts
12.2021 - 06.2023
Food and Beverage AssociateHyderabad
Bachelor of Science - Hospitality
Shree Devi College of Hotel Management
Industrial Training -
Sheraton Grand Hotel
Higher Secondary - Science
Krishnaguru Mahavidyalaya
Elementary Education -
Rajgarh Academic Centre
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