WINHMS
ASISH SAHA
F&B MANAGER
KOLKATA
Summary
Welcoming clerical professional with 7 years of experience in Hospitality industry. office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls. Accurate when entering information in [Software] and keeping organized filing systems.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level F&B position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
F&B Manager
THE BYKE HOSPITALITY SERVICES
NORTH GOA
08.2022 - Current
- Oversaw the operation of 1 Restaurant & 2 Banquet Hall & IRD services
- Managed F&B inventory with overall ordering & receiving accountability (Includes Cutlery's, Juice soft dinks etc)
- All area food preparation
- Health & Safety compliance
- Employee management
- Food handling & preparation
- Client relation & general customer service enquires
- Supervised restaurant staff on shift
- Ensured staff was proving quality service to all guest at all time
- Ensured all guest were satisfied with their meals
- Monitor revenues and expenses
- Process customer complaints patiently
F&B Manager
THE BYKE HOSPITALITY SERVICES
OOTY
02.2022 - 08.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Compiled information from files and research to satisfy information requests.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Restaurant Manager
THE BYKE HOSPITALITY SERVICES
BANGALORE
04.2021 - 08.2022
- Led and directed team members on effective methods, operations, and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Property Manager
BULANDE COMFORTS (SERVICE APT)
BANGALORE
02.2016 - 09.2019
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
F&B Captain
WAGTAIL HOSPITALITY SERVICES
BANGALORE
02.2015 - 12.2016
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled office meetings and client appointments for staff teams.
- Compiled information from files and research to satisfy information requests.
Steward
COMFORTS STAY
NEW DELHI
03.2013 - 12.2014
- Greeted guests and asked open-ended questions to help determine needs and offer options.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Documented kitchen inventory by reviewing stock and counting items.
H&M Trainee
TAJ SAVOY
TAMILNADU
07.2012 - 02.2013
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Taking order from the guest
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
Bachelor of Arts -
CULCUTTA UNIVERSITY
KOLKATA 01.2011 - 11.2013
HOTEL MANEGEMENT -
IIHM
KOLKATA 01.2010 - 02.2012
Skills
Microsoft Excel, Project and Visio
CRICKET
Love To Play Cricket. favorite cricketer MS Dhoni
Software
EXCEL
WORD
JAVA
PHOTOSHOP
Quote
Wanderer, there is no path, the path is made by walking.
Antonio Machado
Timeline
F&B Manager
THE BYKE HOSPITALITY SERVICES
08.2022 - Current
F&B Manager
THE BYKE HOSPITALITY SERVICES
02.2022 - 08.2022
Restaurant Manager
THE BYKE HOSPITALITY SERVICES
04.2021 - 08.2022
Property Manager
BULANDE COMFORTS (SERVICE APT)
02.2016 - 09.2019
F&B Captain
WAGTAIL HOSPITALITY SERVICES
02.2015 - 12.2016
Steward
COMFORTS STAY
03.2013 - 12.2014
H&M Trainee
TAJ SAVOY
07.2012 - 02.2013
Bachelor of Arts -
CULCUTTA UNIVERSITY
01.2011 - 11.2013
HOTEL MANEGEMENT -
IIHM
01.2010 - 02.2012
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