ASISH SAHA
Kolkata,WB
Summary
Proven Sales Manager with a track record of boosting sales revenue and customer satisfaction at Samsung Mobile. Skilled in developing effective sales strategies and fostering team collaboration. Demonstrates exceptional problem-solving and relationship-building abilities, enhancing client loyalty and team performance. Achieved significant sales growth through innovative approaches and meticulous customer needs assessment.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Sales Associate
RUPEEK
03.2022 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Manager
Paytm
09.2019 - 02.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized promotional events and interacted with community to increase sales volume.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Attended industry events and conventions to expain sales opportunities.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Facilitated business by implementing practical networking techniques.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Communicated product quality and market comparisons by creating sales presentations.
Sales Manager
Samsung Mobile
02.2018 - 08.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built relationships with customers and community to establish long-term business growth.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Attended industry events and conventions to expain sales opportunities.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Facilitated business by implementing practical networking techniques.
Sales Manager
Oppo Mobiles
08.2016 - 01.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Organized promotional events and interacted with community to increase sales volume.
Education
High School Diploma -
ELITTE INSTITUTE OF ENGINEERING AND MANAGEMENT
Kolkata, India04-2016
HIGHER SECONDARY -
NAWABGANJ HIGH SCHOOL
Kolkata, India03-2013
SECONDARY EDUCATION -
NORTHLANG HINGH SCHOOL
Kolkata, India03-2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Relationship building
- Outgoing personality
- Flexible schedule
- Sales expertise
- Sales strategies
- Complex Problem-solving
- Customer needs assessment
HOBBIES
1 Go to new placed 2 Listening to music 3 Play games 4 Watching movies
Languages
English
Upper intermediate (B2)
Bengali
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Sales Associate
RUPEEK
03.2022 - 08.2024
Sales Manager
Paytm
09.2019 - 02.2022
Sales Manager
Samsung Mobile
02.2018 - 08.2019
Sales Manager
Oppo Mobiles
08.2016 - 01.2018
High School Diploma -
ELITTE INSTITUTE OF ENGINEERING AND MANAGEMENT
HIGHER SECONDARY -
NAWABGANJ HIGH SCHOOL
SECONDARY EDUCATION -
NORTHLANG HINGH SCHOOL
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