Avadhesh Singh Kushwah
Associate Director of Housekeeping
Faridabad
Summary
Meticulous Executive Housekeeper using 25 years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly-organized services.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work History
Associate Director of Housekeeping
Radisson Blu Faridabad
Faridabad
06.2016 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
Director of Housekeeping
Hotel Clarks Amer
Jaipur
09.2015 - 05.2016
- Evaluated employee performance and developed improvement plans.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Created and implemented training programs to enhance employee performance.
- Trained and mentored all new personnel to maximize quality of service and performance.
Director of Housekeeping
Radisson Blu
Jaipur
06.2013 - 09.2015
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports and other business documentation.
- Communicated repair needs to maintenance staff.
- Adhered to safety protocols by enforcing proper equipment usage.
Executive Housekeeper
Hotel Le Meridien
Jaipur
06.2011 - 06.2013
- Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Multi Skilled Executive /Asst Housekeeping Manager
Hotel Jaypee Palace
Agra
04.2003 - 06.2011
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
Multi Skilled Hospitality Supervisor
Hotel Jaypee Palace
Agra
02.1999 - 04.2003
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Prepared variety of different written communications, reports and documents.
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
Housekeeping Supervisor
Hotel Holiday Inn
Jaipur
10.1995 - 02.1999
- Worked with front desk to respond promptly to all guest requests.
- Created and implemented training programs to enhance employee performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeping Supervisor
Hotel Surya
Gwalior
07.1995 - 10.1995
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Placed orders for housekeeping supplies and guest toiletries.
Hotel Operational Trainee/HK Supervisor
Hotel Rajputana Palace Sheraton
Jaipur
05.1994 - 05.1995
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports and other business documentation.
- Communicated repair needs to maintenance staff.
Timeline
Associate Director of Housekeeping
Radisson Blu Faridabad
06.2016 - Current
Director of Housekeeping
Hotel Clarks Amer
09.2015 - 05.2016
Director of Housekeeping
Radisson Blu
06.2013 - 09.2015
MBA - Hotel Operation & Financial Management
Sikkim Manipal University
10.2011 - 12.2013
Executive Housekeeper
Hotel Le Meridien
06.2011 - 06.2013
Multi Skilled Executive /Asst Housekeeping Manager
Hotel Jaypee Palace
04.2003 - 06.2011
Multi Skilled Hospitality Supervisor
Hotel Jaypee Palace
02.1999 - 04.2003
Housekeeping Supervisor
Hotel Holiday Inn
10.1995 - 02.1999
Housekeeping Supervisor
Hotel Surya
07.1995 - 10.1995
Certificate in Office Automation - Computer And Information Sciences
Jiwaji University
06.1995 - 11.1995
Hotel Operational Trainee/HK Supervisor
Hotel Rajputana Palace Sheraton
05.1994 - 05.1995
Bachelor of Arts -
Jiwaji University
04.1993 - 04.1995
Diploma - Hotel Operation & Accommodation Management
Institute Of Hotel Management
10.1992 - 04.1994
Skills
General Administration
Education
MBA - Hotel Operation & Financial Management
Sikkim Manipal University
Gangtok Sikkim India 10.2011 - 12.2013
Diploma - Hotel Operation & Accommodation Management
Institute Of Hotel Management
Gwalior 10.1992 - 04.1994
Bachelor of Arts -
Jiwaji University
Gwalior 04.1993 - 04.1995
Certificate in Office Automation - Computer And Information Sciences
Jiwaji University
Gwalior 06.1995 - 11.1995
Accomplishments
- Served VVIP delegate as butler During INDO-PAK summit held on 14th to 16th July 2001.
- Actively participated for TAI, CII & IATO conference held in JP palace Agra.
- Actively participated for the 5star deluxe status evaluated by the classification committee.
- Served State heads ,The President and Vice President of India .
- Awarded best Employee of the month five times.
- Awarded best Manager of the Year award twice at Jaypee palace Hotel Agra.
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