Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Skills
Accomplishments
Timeline
Generic

Asker Aslam

Bangalore

Summary

High-performing professional with extensive experience in enhancing business operations and profitability. Proven project manager and compliance specialist adept at navigating fast-paced environments. Committed to maintaining operational accuracy and achieving optimal results.

Overview

11
11
years of professional experience

Work History

Manager of Operations and Asset Management

Greaves Finance Limited
03.2023 - Current
  • Spearheaded the development of a robust LOS and LMS from scratch, partnering with product teams and external vendors to meet organizational and regulatory requirements
  • Established structured SOPs to streamline EV financing processes.
  • Acted as a bridge between product and operations, aligning system capabilities with business, collections, and finance needs to ensure efficient, blocker-free processes.
  • Enhanced process efficiency by analyzing bottlenecks, capturing requirements, and collaborating with the product team to build scalable solutions.
  • Streamlined co-lender integration for dedupe checks, loan booking, EMI collections, and reconciliation, enhancing automation and reducing operational errors.
  • Spearheaded post-deployment validation in UAT and production environments, ensuring seamless application performance and user experience.
  • Achieved ₹300 crores in AUM through strategic automation with a minimal team.
  • Directed daily operational workflows including credit approvals, disbursements, refunds, cancellations, foreclosures, and post-disbursement documentation, ensuring seamless coordination across teams.
  • Onboarded vendors for seamless BAU operations, managing stakeholder coordination and payment reconciliation.
  • Maintained bounce rate below 5% by segmenting customers based on key parameters.
  • Delivered actionable insights to business team to drive target achievement and sustain healthy portfolio.
  • Managed internal and external stakeholders for payments, reconciliation, and system integration using defined SOPs.
  • Developed efficient processes for handling customer queries and complaints related to loan accounts.
  • Enhanced portfolio quality by managing Business Rule Engine and conducting monthly reviews of credit risk, operational risk, and credit policy.
  • Minimized repossession losses and increased recovery value by leading asset classification processes, forging partnerships for asset servicing, and innovating additional products for repossessed assets.

Operations Manager

OTO Capital
12.2019 - 02.2023
  • Increased loan disbursal capability from 200 to 5,000 units monthly (INR 43 Cr) within three years.
  • Steered and developed a team of 67 members, including four vertical heads as direct reports.
  • Led integration with five lenders, three signing portals, and three ECS providers, streamlining processes.
  • Achieved consistent MoM collections of 97.5%, maintaining high performance to date.
  • Onboarded two channel partners for digital payments, eliminating cash handling and manual reconciliation.
  • Maintained an NPA of 1% through effective management of recovery team.
  • Directed resale department for liquidation of repossessed vehicles, averaging INR 3,800 profit per sale.
  • Transitioned support desk from email to Freshdesk ticketing system, reducing daily ticket count by 30%.

Senior Executive

Flipkart Pvt Ltd
03.2018 - 11.2019
  • Aligned organizational objectives with company mission to drive business growth and integrate work strategies.
  • Enabled revenue generation through partnerships, funding acquisition, and market opportunity capitalization.
  • Collaborated with category team and vendors to assess requirements, regional utilization, and sales forecasts.
  • Ensured maximum warehouse capacity utilization by categorizing materials based on dimensions for efficient rack and pallet use.
  • Resolved delivery-related issues at Flipkart warehouse by identifying problem nature and coordinating with warehouses and vendors.
  • Created purchase orders based on planning team specifications and vendor information per zone.
  • Facilitated end-to-end inventory tracking by engaging stakeholders across warehouses, logistics, and finance.
  • Reconciled vendor payments according to purchase orders and coordinated with Finance for accuracy.

Customer Support Executive

AXA General insurance Business Services
06.2016 - 02.2018
  • Resolved customer inquiries and concerns, fostering positive interactions.
  • Cultivated robust relationships with field operations to drive business development.
  • Reconciled policy discrepancies with payment details for accuracy.
  • Created policies in P400, conducted thorough QC checks, and tracked endorsements.
  • Processed policy cancellations, refunds, and payments efficiently.
  • Ensured timely completion of confirmation and matching processes.
  • Acquired legal knowledge to handle amendment requests from counterparties adeptly.
  • Participated in system implementations and major process reviews.

Sales Executive

F & M Interior Décor Pvt Ltd
03.2015 - 04.2016
  • Increased business capability from 90 to 160 by volume within one year, generating INR 30 lakhs.
  • Analyzed historical sales data and team performance to set achievable sales goals, resulting in 10% growth.
  • Implemented effective sales strategies throughout the sales cycle, enhancing lead conversion and revenue.
  • Managed complete sales cycle for customer accounts, driving revenue growth and ensuring customer satisfaction.
  • Developed sales strategy based on consumer buying trends and market analysis to optimize performance.
  • Directed administrative tasks for sales support staff, enabling sales representatives to close deals efficiently.
  • Evaluated costs against market price points to establish structures that meet profit targets.
  • Grew sales and increased profits through proactive management and enhanced training initiatives.

Education

Bachelor of Engineering - Electrical And Electronics Engineering

AALIM MUHAMMED SALEGH College Of Engineering
Chennai, India

High School Diploma -

Indian Matriculation School
Tamil Nadu, India

High School Diploma -

Rotary Trust School
Tamil Nadu, India

Skills

  • Stakeholder management
  • Project management
  • Vendor onboarding
  • Financial reconciliation
  • Asset management
  • Process improvement
  • SOP creation
  • Loan disbursement
  • Payment Processing

Accomplishments

  • Awarded 'Star Performer' for outstanding performance in FY 2023–24

Languages

Hindi
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
Kannada
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
English
Bilingual or Proficient (C2)

References

References available upon request.

Skills

  • Data analysis
  • Risk analysis and management
  • Contract negotiation

Accomplishments

  • Honored as Best Employee across three quarters for consistent, high performance

Timeline

Manager of Operations and Asset Management

Greaves Finance Limited
03.2023 - Current

Operations Manager

OTO Capital
12.2019 - 02.2023

Senior Executive

Flipkart Pvt Ltd
03.2018 - 11.2019

Customer Support Executive

AXA General insurance Business Services
06.2016 - 02.2018

Sales Executive

F & M Interior Décor Pvt Ltd
03.2015 - 04.2016

Bachelor of Engineering - Electrical And Electronics Engineering

AALIM MUHAMMED SALEGH College Of Engineering

High School Diploma -

Indian Matriculation School

High School Diploma -

Rotary Trust School

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Asker Aslam