ASLAM KHAN

• Managed staff scheduling, hiring and training processes.
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Performed regular audits of financial records in order to ensure accuracy.
• Grew business banking relationships through proactive outreach.
• Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
• Designed sales and service strategies to improve revenue and retention.
• Developed strategies to increase customer satisfaction and loyalty.

• Ensure compliance of all processes according to the bank's policies/ procedures including audit, statutory, and review daily reports (e.g
• Overdrawn accounts, temporary overdrafts, Cash Retention Limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business
• Growing the Current and Savings Account (CASA) franchise in a steady manner to achieve incremental growth over the year
• Adherence to processes through all branch resources and driving the business growth in a compliant way
• Focus on capability building of the team.
• Identified partnership opportunities and established favorable business connections.
• Assessed employee performance and developed improvement plans.

• Hired and build the complete team for the new Branch
• Created Strategies to expand existing Customer Base
• Coached Employees, focusing on success and addressing areas in need of improvement
• Continually striving to create profitable business through proactive cross-selling and relationship enhancement
• Working with all bank staff to improve accuracy in every transaction
• Ensuring that members of staff correctly interpret and implement any instructions given to them whilst at work.

• Ensuring that operational duties such as cash advances and official check verifications are properly completed
• Coaching branch staff on ways to increase sales and provide high-quality customer service to everyone they meet
• Continually striving to create profitable business through pro-active cross-selling & relationship enhancement
• Working with all bank staff to resolve out of balance situations and to improve accuracy in every transaction
• Ensuring that members of staff correctly interpret and implement any instructions given to them whilst at work

· Awarded for the best contribution in Retail Asset in the 3rd QTR 2014

· Recognized for the best contribution for Forex Cards in the 3rd QTR 2014

· Awarded Best Relationship Manager in the Circle for CASA value Growth 2014

· Successfully generated revenue through cross selling of Asset and Liability products and overachieved 400% target from assigned one since last 3 financial years

· recognized for handling CASA and value build up in CASA for the current financial year

· Significantly recognized for featuring amongst the top relationship managers in the circle month on month on the basis of monthly score cards

· Efficiently rated as outstanding performer in the annual appraisals for the financial years 2011-12/ 2012-13 and 13-14.

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· Qualified for Switzerland tour for the 4th quarter contest of TPT products in Feb- Mar’12

· Pivotal in handling CASA & Fee products for the branch

· Bagged award for Best BSM in the region for the months of Nov-Dec & Jan-Feb

· Successfully handled three Branches for CASA acquisition including Latur, Osmanabad & Barshi

· Attained 100% satisfactory index in customer & channel feedback survey for Mar’08

· recognized for attaining zero delinquency

· Developed a sound channel network and appointed channel partners for Commodity Based Finance

· Responsible for effective sourcing of customers and developing a Rs. 80 Crores limit setups in current FY

· Mentored team members through proper trainings & career development initiatives and ensured high retention rate including channel partners