Results-driven Territory Manager with expertise in territory management, sales strategy formulation, and team mentoring. Proven track record of exceeding sales goals and optimizing client retention through strategic account management.
Overview
19
19
years of professional experience
Work History
Territory Manager
Bharat Financial Inclusion Ltd
Bhubaneswar
01.2022 - Current
Expanded Bharat Financial Inclusion Ltd. by opening 24 branches in Odisha, managing a portfolio of 214 crore and a team of 242.
Formulated impactful sales strategies based on thorough market and consumer analysis.
Analyzed market conditions and buying trends to optimize sales tactics.
Exceeded sales goals through active management of customer relationships.
Trained and mentored sales representatives, boosting team effectiveness.
Managed account processes to enhance client retention and promote business growth.
Established vendor partnerships to ensure optimal product availability and service standards.
Regularly communicated with management for strategic guidance and support.
Divisional Manager
Bharat Financial Inclusion Ltd
Bhubaneswar
08.2019 - 01.2022
Oversaw operations in Nayagarh, Jagatsinghpur, and Puri Area, managing 15 branches with a total portfolio of about 162 crores.
Directed a staff of 213 individuals to optimize team effectiveness.
Developed collection strategies during COVID-19 and cyclone events to enhance efficiency.
Maintained focus on portfolio management during critical circumstances for stability.
Led recruitment and training efforts to build a versatile workforce for smooth operations.
Successfully completed numerous tasks within set deadlines, demonstrating strong leadership capabilities.
Facilitated cross-training among employees to improve responsiveness and teamwork.
Evaluated business performance indicators to pinpoint areas needing enhancement.
Area Credit Manager
Bharat Financial Inclusion Ltd
Berhampur
10.2016 - 09.2019
Directed credit operations across 15 branches in Berhampur and Balugaon areas.
Evaluated creditworthiness of customers through thorough investigations and risk assessments.
Facilitated training sessions for branch managers to enhance operational effectiveness.
Streamlined documentation processes, ensuring compliance with reporting standards.
Implemented standard procedures for credit personnel, promoting consistency in operations.
Collaborated with management to refine credit strategies, driving improvements.
Achieved reduction in past due balances through coordinated collection initiatives.
Monitored accounts for fraudulent activities, safeguarding organizational assets.
Unit Manager
Bharat Financial Inclusion Ltd
Bhubaneswar
01.2011 - 10.2016
Managed responsibilities across five branches: Gunupur, Rayagada, Bhubaneswar, and Puri units.
Maintained growth portfolios while ensuring quality standards through effective staff management.
Conducted coaching sessions via branch visits to improve team performance.
Developed and implemented product policies to guide unit operations.
Designed leadership development and coaching models, promoting employees to higher responsibilities.
Assisted in creating policies, procedures, and regulations to streamline unit operations.
Branch Manager
Bharat Financial Inclusion Ltd
Khurda
08.2008 - 01.2011
Working Branch manager in Khurda and Nimapara location.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Assessed employee performance and developed improvement plans.
Engaged employees in business processes with positive motivational techniques.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Maintained friendly and professional customer interactions.
Assistant Branch Manager
Bharat Financial Inclusion Ltd
Bhubaneswar
06.2006 - 01.2008
Oversaw branch operations with over $Amount in deposits and a team of Number employees.
Conducted weekly staff meetings to motivate team, address concerns, and evaluate progress.
Planned improvements to enhance operational efficiency and achieve organizational goals.
Senior Lead Manager – Learning & Development at Bharat Financial Inclusion Limited (100% Subsidiary of IndusInd Bank)Senior Lead Manager – Learning & Development at Bharat Financial Inclusion Limited (100% Subsidiary of IndusInd Bank)