Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aslam Pasha

Bengaluru

Summary

Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.

Overview

19
19
years of professional experience

Work History

Senior Manager

Mashreq Global Network
Bengaluru
04.2020 - Current
  • Managed a team of 20+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Manage processes and escalations as per the compliance guidelines and agreed SLA framework.
  • Co-ordinate with different stakeholders and ensure swift closure of audit findings (External/Internal regulators) and contribute towards corrective action plan.
  • OIR's are raised on timely manner and corrective action plans are implemented for customer complaints to avoid re occurrence.
  • Provide efficiency gain for the unit.
  • Time advance and backfill hiring as per the approved head count budget.
  • Support automation initiatives across the unit.
  • Partner with ORM, Internal controls unit, Internal & External auditors to ensure compliance with Corporate and regulatory compliance directives.
  • SOP's are updated from time to time.
  • Risk register is up to date and RCSA is conducted in time.
  • Ensure all access for the staff are in accordance with LAM profile.
  • Ensure staff engagement is high across the unit.
  • Staff complete the mandatory training, within the stipulated time and undergo the process training with refreshers.
  • Identify thematic issues within existing KYC Compliance process and providing recommended actions to adequately mitigate any associated risks to senior management.
  • Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
  • Ensure compliance with applicable laws, regulations, policies, and procedures across all business units.
  • Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
  • Provided strategic direction to departmental heads regarding resource allocation decisions.
  • Establish effective communication channels between different departments within the organization.
  • Participate in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
  • Collaborate with cross-functional team members to build and execute development plans.
  • Maintain adequate staffing to meet objectives within budget.
  • Develop and led process improvements to optimize operations and reduce costs.
  • Partner with IT to design, develop and implement technology-based solutions.
  • Review employee performance and provide ongoing feedback and coaching to drive performance improvement.
  • Resolve customer inquiries and complaints requiring management-level escalation.
  • Plan and led team meetings to review business results and communicate new and ongoing priorities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.

Associate

DBOI
Bengaluru
04.2015 - 03.2020
  • · Coordinate with the New Client Adoption team & business for sourcing pending documents from the clients.
  • · Allocate cases to the makers and checkers based on priorities discussed with the business.
  • Ensure timely adoptions of clients to allow deals to take place smoothly.
  • Perform QA checks on new clients to ensure files are up to regulatory and policy standards to ensure team delivers consistent on quality.
  • Ensure all KYC/AML Documentation compile with Laws of relevant jurisdiction as well as DB Policies, Ensure all regulations specific to global, local and transactions are adhered.
  • Identify & flag key issues, adverse Information and suspicions, which relate to money laundering or terrorism financing during the course of the KYC and investigate/escalate them appropriately to Compliance.
  • Escalate potential issues pertaining to team, process and people to management and build consensus on the approach to take on unusual scenarios.
  • Responsible to ensure that the Team meets the targets on both Productivity and Quality.
  • Publish the MIS to the senior management on a daily basis on the productivity, ageing & outstanding cases.
  • · Ensure Training plans are in place for new joiners & team procedural changes.

CDD-KYC SME

HSBC
Bengaluru
04.2005 - 03.2015
  • Perform KYC checks for Periodic Review clients adopted in United Kingdom region as per the framework for effective prevention of Money Laundering and Terrorist Financing links, as per the Third European Union Guidelines and AML Directives.
  • Conduct Searches (Lexis Nexis, World Check) & Perform Enhanced Due Diligence.
  • Identify key issues, Negative Information and suspicions, which relate to money laundering or terrorism financing during the course of the KYC and investigate/escalate them appropriately to Compliance.

Education

Master of Commerce -

GITAM University
Vishakhapatnam
06-2017

Bachelor of Commerce - Commerce

Periyar University
Salem
07-2011

Skills

  • Operations Management
  • Strategic Planning
  • Talent Development
  • Organizational improvement
  • Operations Planning

Timeline

Senior Manager

Mashreq Global Network
04.2020 - Current

Associate

DBOI
04.2015 - 03.2020

CDD-KYC SME

HSBC
04.2005 - 03.2015

Master of Commerce -

GITAM University

Bachelor of Commerce - Commerce

Periyar University

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Aslam Pasha