MUHAMMED ASLAM

Work History

Information Security Architect

CSG International

04.2022 - Current

Streamlined enterprise-wide security policies, improving overall compliance with industry standards and regulations.
Played an instrumental role in securing company assets through the development of comprehensive disaster recovery plans.
Drafted detailed technical documentation outlining architectural design principles, guidelines, and best practices.
Delivered strong cybersecurity defense by creating custom intrusion detection systems tailored to specific environments.
Designed user authentication systems, ensuring secure access to critical applications and resources.
Championed change management processes to minimize disruptions during the rollout of new security initiatives.
Evaluated emerging technologies for potential inclusion in future security architecture designs.
Collaborated closely with IT leadership providing expert counsel on key decisions related to information security investments.
Proactively identified opportunities for process improvement resulting in streamlined operations across multiple departments.
Developed robust encryption algorithms to protect sensitive data from unauthorized access.
Provided technical guidance on best practices for securely deploying cloud-based services and infrastructure.
Enhanced security measures by designing and implementing comprehensive network architecture strategies.
Conducted regular security audits to identify weaknesses and implement appropriate countermeasures.
Conducted penetration testing exercises to evaluate the effectiveness of implemented defenses against potential cyber threats.
Optimized system performance through the implementation of advanced monitoring tools and techniques.
Reduced cyber threats through thorough vulnerability assessments and risk analysis.
Collaborated with cross-functional teams for seamless integration of security protocols into existing infrastructure.
Translated strategy into solutions and operating models by leading or managing others,
Created frameworks by designing and developing technical solutions.
Managed relationships with external vendors, ensuring timely delivery of hardware and software solutions that met strict security requirements.
Created policies and procedures for emerging security technologies and proposals.
Worked with business partners to balance requirements, security and risk reduction.
Developed security metrics and technical analysis to give insight into performance and trends.
Spearheaded cybersecurity awareness training programs, fostering a culture of vigilance among employees at all levels of the organization.
Developed strong relationships with clients, resulting in increased trust and business growth.
Addressed client inquiries with accurate information, fostering trust between firm and clientele.
Strengthened relationships between customers and company by establishing trust through consistent communication.
Consult and Collaborate: Work closely with the solutioning and sales teams to integrate security practices into the design and development of IT solutions.
Security Design: Architect and design secure infrastructure solutions for a variety of deployment scenarios, including on-premises and cloud environments.
Risk Assessment: Conduct thorough risk assessments and provide recommendations to mitigate potential security threats.
Compliance and Standards: Ensure all solutions comply with relevant security standards and regulations.
Training and Guidance: Provide training and guidance to internal teams on security best practices and emerging threats.
Post-Sales Support: Offer strategic post-sales support to ensure the continued security and integrity of deployed solutions.
Enterprise Architecture Consulting: Advise on the development of secure enterprise architecture frameworks.
Developed rapport with customers, leading to increased trust and long-term business relationships.

Cloud Security Architect

Wipro Technologies

10.2020 - 04.2022

Enhanced security measures by designing and implementing comprehensive network architecture strategies.
Led incident response efforts, effectively mitigating damage caused by cyber attacks and data breaches.
Played an instrumental role in securing company assets through the development of comprehensive disaster recovery plans.
Conducted penetration testing exercises to evaluate the effectiveness of implemented defenses against potential cyber threats.
Drafted detailed technical documentation outlining architectural design principles, guidelines, and best practices.
Evaluated emerging technologies for potential inclusion in future security architecture designs.
Proactively identified opportunities for process improvement resulting in streamlined operations across multiple departments.
Delivered strong cybersecurity defense by creating custom intrusion detection systems tailored to specific environments.
Designed user authentication systems, ensuring secure access to critical applications and resources.
Collaborated with cross-functional teams for seamless integration of security protocols into existing infrastructure.
Managed relationships with external vendors, ensuring timely delivery of hardware and software solutions that met strict security requirements.
Provided technical guidance on best practices for securely deploying cloud-based services and infrastructure.
Collaborated closely with IT leadership providing expert counsel on key decisions related to information security investments.
Engaged business and technology stakeholders to gather goals and requirements.
Performed network troubleshooting to isolate and diagnose common problems.
Worked with business partners to balance requirements, security and risk reduction.
Created, updated and maintained Azure security standards and best practices across Azure domain.
Strengthened IT infrastructure by implementing security protocols and monitoring tools, safeguarding sensitive data and preventing unauthorized access to MVS systems.
Collaborated with IT teams to ensure proper security measures were in place for safeguarding sensitive data from potential breaches.
Worked with developers to integrate resources within projects using Azure and Azure DevOps.
Troubleshot complex issues within the Azure environment, delivering timely resolutions to minimize downtime and maintain optimal performance levels.
Improved system reliability by implementing monitoring tools and conducting regular maintenance tasks in the Azure environment.
Migrated legacy applications to the Azure cloud platform, resulting in increased flexibility and reduced operational costs.
Evaluated emerging technologies related to Microsoft Azure services to identify areas for future growth or improvement initiatives within the organization''s IT landscape.
Provided technical guidance during project planning stages, ensuring alignment with best practices for deploying cloud-based solutions on Azure.
Identified opportunities for cost optimization in cloud architecture, leading to significant savings on monthly Azure expenditures.
Designed and deployed secure virtual networks within Azure, enhancing connectivity between resources while maintaining security standards.
Built and maintained strong relationships with Microsoft Azure support teams, ensuring access to timely assistance when required.

Technical Project Manager

Wipro Technologies

03.2019 - 09.2020

Oversee the performance of IT Security and Infrastructure components and weigh in on important strategic decisions with regards to sourcing, migrations, locations and other aspects
Own the technical service delivery of off-shore Cybersecurity team
Support Operational Risk team in reviewing technology-related incidents and near misses by providing a specialist review of root cause and proposed action plans to prevent a recurrence
Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives
Establish and maintain operational SOPs in support of the CDC and security technologies.
Provided detailed reports of assessment findings and recommended solutions, contributing to informed decision-making processes.
Streamlined vulnerability assessment procedures by automating repetitive tasks using custom scripts and tools.
Reviewed and analyzed emerging security trends, ensuring that the organization''s defenses evolved with the threat landscape.
Evaluated new security technologies and tools, selecting the most effective solutions to enhance overall monitoring and response capabilities.
Oversaw daily security operations with a focus on proactive threat identification and mitigation.
Managing and mentoring of the technical team
Leads the team to achieve higher levels of competency, effectiveness, and internal process improvement.
Accountable to ensure that processes and procedures for their area are aligned with best practices and standards, and optimally support the business.
Streamlined incident response processes, enabling rapid containment and resolution of security events.
Reduced risk exposure through the development of comprehensive security policies and procedures.
Established key performance indicators for the SOC team, fostering continuous improvement in monitoring capabilities and response times.
Collaborated with cross-functional teams to ensure consistent implementation of security best practices across all departments.
Maintained open lines of communication with stakeholders, providing regular updates on the status of cybersecurity initiatives and incidents.
Spearheaded efforts to achieve industry-standard certifications such as ISO 27001 or NIST Cybersecurity Framework compliance.
Contributed to business continuity planning by incorporating robust disaster recovery strategies into overall cybersecurity posture.
Managed a team of security analysts, providing guidance and support for effective performance in monitoring network activity for potential threats.
Fostered a culture of accountability within the SOC team, emphasizing the importance of thorough analysis and accurate reporting in maintaining robust defenses.
Engaged business and technology stakeholders to gather goals and requirements.

Senior Technical Lead

RM Education

11.2010 - 03.2019

Managed team of 10 personnel focused on implementing resolutions and updates.
Developed technical solutions to diverse operational problems.
Streamlined IT operations, consolidating servers through virtualization technologies like Hyper-V and VMware.
Managed budgets for various religious events, ensuring financial efficiency while maintaining program quality.
Mentored junior developers for improved coding skills and understanding of best practices, leading to increased overall code quality within the team.
Collaborated with cross-functional teams to design and implement innovative technical solutions, fostering streamlined communication channels and efficient problem resolution.
Developed strategic roadmaps for technology initiatives aligned with organizational goals while maintaining focus on resource allocation efficiency.
Troubleshot complex issues effectively by utilizing root cause analysis techniques and leveraging technical expertise.
Performed root cause analysis to implement corrective actions for discrepancies.
Created knowledge base articles for common issues, enabling quicker resolutions for customers and support staff.
Mentored junior engineers, improving their problem-solving abilities and overall productivity.
Developed troubleshooting guides for the team to efficiently diagnose and resolve complex technical problems.
Promoted a culture of continuous improvement within the problem management function by regularly reviewing and optimizing processes, tools, and methodologies.
Established metrics for measuring and tracking problem management effectiveness, enabling continuous process improvement.
Increased operational efficiency through the development of automated capacity management tools and processes.
Achieved significant cost savings by evaluating and recommending appropriate hardware and software solutions for data backups.
Established performance metrics to monitor the effectiveness of backup strategies and identify areas for improvement.
Ensured high availability of critical systems through diligent monitoring of backup processes and prompt resolution of issues.
Improved overall backup efficiency by implementing new data management strategies.
Implemented automation tools to reduce manual intervention in daily backup operations, increasing overall efficiency.
Optimized storage utilization, consolidating multiple backup systems into a unified solution.
Collaborated with architects and project managers on the design, development, and installation of wireless infrastructure for new construction projects.
Performed thorough root-cause analysis on recurring issues leading to permanent solutions that enhanced system stability.
Led training sessions for junior engineers on best practices in wireless networking, fostering a collaborative learning environment.
Implemented VLAN segmentation strategies that improved traffic flow management throughout organizational networks.
Optimized network performance within virtualized environments through proper configuration of distributed switches, VLANs, routing protocols, and firewall rulesets.
Streamlined data flow by configuring VLANs, setting up access control lists, and managing routing protocols.
Optimized firewall configurations and intrusion detection systems, enhancing the organization''s ability to identify and block malicious activity.
Increased network security, implementing robust firewall configurations and intrusion detection systems.
Drafted detailed documentation outlining firewall policies, procedures, and guidelines for internal use and training purposes.
Leveraged cloud platforms such as AWS or Azure to deploy Java applications more efficiently while reducing infrastructure costs significantly over time.
Facilitated secure and efficient remote access solutions for distributed workforce using VPN and Azure Virtual Desktop.
Supported business development efforts, participating in sales presentations as an Azure Cloud subject matter expert.
Improved system reliability by implementing monitoring tools and conducting regular maintenance tasks in the Azure environment.
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Managed and monitored installed systems for highest level of availability.
Monitored network capacity and performance to diagnose and resolve complex network problems.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Managed Active Directory accounts for users and groups, improving access control across the organization.
Implemented robust security measures using Azure Active Directory, safeguarding client data and systems.
Simplified user access management by implementing centralized authentication mechanisms using LDAP or Active Directory integration.
Optimized Active Directory infrastructure by refining Group Policy settings and automating routine administrative tasks.
Implemented Group Policy Objects to enforce consistent security standards across all devices within the organization.
Managed Active Directory services including user account creation, group policy implementation, and access management to maintain secure environments while providing necessary resources for users.
Managed Active Directory domain services, ensuring efficient user account administration and group policy enforcement.
Participated in the design of Active Directory structures to optimize group policy management for desktop systems and endusers.
Analyzed performance metrics to identify areas for improvement and develop action plans accordingly.
Mentored new hires for seamless integration into the customer support team.
Fostered a culture of continuous learning by sharing best practices across the team regularly.
Promoted a culture of continual learning within the team by organizing training sessions and workshops on relevant topics such as latest technology trends or updates to ITIL framework guidelines.
Contributed to the development of company-wide best practices for network design, implementation, and management.
Improved client satisfaction by providing timely technical support and resolving complex problems efficiently.
Evaluated vendor proposals for new equipment purchases based on price, performance, compatibility, and support offerings.

Network Engineer

Charter BPO Solutions

01.2009 - 10.2010

Monitored network capacity and performance to diagnose and resolve complex network problems.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
Diagnosed network problems involving combination of hardware, software, power and communications issues.
Reduced downtime for clients by providing efficient technical support and timely issue resolution.
Supported users in setup and configuration of wireless bridge networks.
Conducted regular preventative maintenance on networks to ensure continued stability and performance.
Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
Provided training for junior engineers in network support best practices, contributing to overall team growth and skill development.
Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.
Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
Established effective communication channels with stakeholders regarding server-related changes or planned maintenance activities, minimizing disruptions to business operations.
Improved system performance by optimizing Linux server configurations and implementing efficient monitoring tools.
Enhanced system performance by optimizing Linux server configurations and implementing efficient backup procedures.
Improved system performance by optimizing Linux server configurations and implementing efficient scripts.
Reduced ticket response time with proactive monitoring and prompt troubleshooting of Linux server issues.
Performed installation, maintenance and upgrades on servers and workstations.
Optimized server capacity by consolidating resources and virtualizing servers where necessary.
Provided hands-on training sessions for staff members on various networking topics such as VPNs, firewalls, routers/switches configurations.
Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
Created VPN infrastructure and allowed for secure remote connections.
Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
Integrated fixed wireless connectivity into facilities requiring high-speed networks.

System Administrator

Future Generali India Insurance Company (Contract)

06.2008 - 12.2008

Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
Worked with users to determine areas of technology in need of improved usability.
Improved security measures by conducting vulnerability assessments and applying necessary patches.
Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
Managed onboarding and offboarding of employees.
Enhanced system performance by optimizing server configurations and implementing regular updates.
Drove continuous improvement of IT governance processes.
Streamlined network operations, significantly reducing downtime by implementing robust monitoring tools.
Increased user satisfaction by promptly resolving technical issues and maintaining open lines of communication.
Enhanced system security with deployment of advanced firewall and intrusion detection systems.

Server Administrator

Globees Solutions

01.2008 - 06.2008

Implemented monitoring dashboards to provide real-time insights into system health, enabling early detection of potential issues before they escalate into critical incidents.
Designed, deployed and maintained automation to monitor, patch and report on Windows and Linux servers.
Managed server capacity planning to accommodate changing business requirements while maintaining cost efficiency.
Improved application response times by analyzing performance metrics and implementing necessary optimizations.
Monitored networks and network devices to resolve technical problems quickly.
Designed and evaluated WAN and LAN connectivity technologies.
Maintained accurate asset inventory records for servers, networking equipment, licenses tracking purposes.
Ensured data security through implementation of robust access controls and regular vulnerability assessments.
Implemented backup strategies to ensure data integrity and availability during disaster recovery scenarios.
Contributed to the evaluation of new technologies for potential adoption within the organization''s infrastructure stack.
Enhanced server performance by optimizing configurations and implementing regular maintenance routines.
Reduced downtime through proactive monitoring of system health and resolving issues before they escalated.
Conducted root cause analysis for recurring issues, providing long-term solutions to improve overall system reliability.

Assistant System Administrator

Cochin University of Science & Technology

06.2007 - 12.2007

Optimized server functionality with regular maintenance and hardware upgrades.
Implemented proactive monitoring tools to detect potential system issues before they escalated.
Supported company growth by expanding network capabilities as needed.
Established strong relationships with vendors, negotiating favorable contracts for software licenses and hardware purchases.
Evaluated new technologies for potential implementation, staying current on industry trends and best practices.
Streamlined processes for faster troubleshooting and problem resolution.
Provided exceptional end-user support, ensuring timely resolutions to technical issues.
Diagnosed and resolved hardware and software issues.

Summary

Overview

Work History

Information Security Architect

Cloud Security Architect

Technical Project Manager

Senior Technical Lead

Network Engineer

System Administrator

Server Administrator

Assistant System Administrator

Education

Bachelor of Science - Electronics And Computer Hardware

Skills

Certification

Timeline

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