ASMA D'COSTA
Mumbai
Summary
Versatile and dynamic, with a proven track record at N.L. Dalmia ICSE-ISE, I excel in fostering student engagement and curriculum development. My expertise spans from creative lesson planning to technical support, demonstrating exceptional problem-solving skills and adaptability. Achievements include integrating special needs children and enhancing early years' cognitive development.
Overview
17
17
years of professional experience
Work History
Faculty Teacher
N.L. Dalmia ICSE-ISE
Mumbai
04.2024 - Current
- Organized engaging activities for children.
- Integrated special needs children into classroom activities.
- Designed lesson plans with a focus on all seven developmental areas.
- Adapted instructional techniques to suit different types of learners.
- Inspired student participation in various extracurricular events.
Faculty Teacher
Podar Jumbo Kids (EYFS) British Curriculum
Mumbai
06.2023 - 03.2024
- Facilitated early childhood development through group and individual activities.
- Facilitated engagement of children with special needs in various programs.
- Facilitated playdates and evaluations with parents.
- Developed engaging content for monthly themes.
- Organized various field trips to enhance learning experiences.
- Adapted classroom management strategies for diverse learning needs.
Sr. Technical Support Representative
Convergys Pvt Ltd.
11.2010 - 01.2018
- Sr technical support representative my job was to help the customers to solve their technical related issue in their laptop, desktop, routers and printer
- Understanding the customer value and providing them 100% customer service.
Technical Support Representative
IBM Daksh
03.2010 - 09.2010
- Technical support agent my job role was to look into customer technical related issue like helping them connecting multiple computers with same router and also helping them in billing issues.
Defective in-charge & Sales Representative
Vijay Sales (Retail)
06.2008 - 03.2010
- Working with Vijay Sales my job role was to understanding what customer needs and per their wants Guiding customer to purchase the right product as per their needs Also check the products stocks on daily basis and handling the defective product and updating in CRM.
Education
Diploma - Special Education Needs (SEN)
Vidyanidhi Education Society
Mumbai12-2024
Phonics Certificate Programme -
Vidhyanidhi Education Society
Mumbai10.2023
Post Graduate Diploma: Early Childhood Care And Education (PGDECE)) -
Vidhyanidhi Education Society
Mumbai07.2023
Bachelor of Commerce (B. Com) -
Mumbai University
Mumbai03.2008
Higher Secondary School Certificate (HSC) -
Mumbai University
Mumbai03.2005
Skills
- Problem solving skills
- Flexible and adaptive
- Creativity
- Child Development
- Student Engagement
- Lesson Planning
- Technical knowledge
- Interpersonal relations
- Curriculum development
Contact
Mumbai, India 401107
+91 9699412403
asma112908@gmail.com
Languages
- English
- Hindi
- Urdu
Personal Information
- Date of Birth: 10/29/87
- Marital Status: Married
References
References available upon request.
Timeline
Faculty Teacher
N.L. Dalmia ICSE-ISE
04.2024 - Current
Faculty Teacher
Podar Jumbo Kids (EYFS) British Curriculum
06.2023 - 03.2024
Sr. Technical Support Representative
Convergys Pvt Ltd.
11.2010 - 01.2018
Technical Support Representative
IBM Daksh
03.2010 - 09.2010
Defective in-charge & Sales Representative
Vijay Sales (Retail)
06.2008 - 03.2010
Diploma - Special Education Needs (SEN)
Vidyanidhi Education Society
Phonics Certificate Programme -
Vidhyanidhi Education Society
Post Graduate Diploma: Early Childhood Care And Education (PGDECE)) -
Vidhyanidhi Education Society
Bachelor of Commerce (B. Com) -
Mumbai University
Higher Secondary School Certificate (HSC) -
Mumbai University
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