Asma Roohi
Delhi
Summary
Leader with 13 years of experience in Operational Risk management and Employee Compliance advisory within banking and financial services. Expertise in regulatory reporting and project management, driving process optimization and operational efficiency. Demonstrated ability to build strong relationships with employees and clients, resulting in improved compliance and risk mitigation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Vice President - Core Compliance
Blackrock
Delhi, India
6 2023 - 02.2024
- Ensuring BlackRock operates ethically and legally, encompassing the development and implementation of clear policies, training of employees, and monitoring of controls to prevent misconduct, and maintain a positive reputation.
- Supporting business with the Employee's entire Compliance Lifecycle, from Onboarding to release.
- Monitor compliance activities associated with employees' outside business, personal trading, gifts and entertainment, and private investment activities, and ensured no conflict of interest is involved.
- Create a clear and well-communicated code of conduct & Ethics policies outlining ethical standards and expectations, also Investigate reported concerns and take appropriate disciplinary action when necessary.
- Work closely with Business Personnel, Regional Compliance Officers, and Compliance Technology to develop and/or enhance system controls, surveillances and associated procedures and training.
- Fostered culture of codes through weekly in-person trainings, fliers, and Kaizens while tracking participation and knowledge dissemination across business units and promote a healthy cultured environment.
- Conducted regular risk assessments to identify compliance risks and implemented mitigation strategies to minimize gaps.
- Led successful completion of external audits by providing detailed documentation and demonstrating adherence to regulatory requirements.
- Orchestrated successful shift from outdated interface to a more compliant and intuitive tool.
- Presented root cause analysis reports & data during quarterly India Executive Committee meetings to address significant compliance events, impacts & post mortem reports also inform future strategies to combat.
- Led a team of 18 compliance leads, providing mentorship, training, and recruitment to enhance team capabilities.
- Stay informed about changes in laws, regulations, and industry best practices related to ethics and compliance & imbibe the best.
- Leveraged data analytics to extract impactful insights and drive qualitative results.
Manager - Payments Compliance Investigations
Airbnb
Gurgaon, India
08.2021 - 12.2022
- Responsible for performing oversight on operational Payments unusual/suspicious fraud activities and the preparation of regulatory responses, including auditing, filing, and reporting SARs/UAR to various governing bodies such as FinCen, APUK, and APL, as per the requirements pertaining to each region.
- Successfully managed and guided a team of 13 investigators through complex investigations, encompassing transaction monitoring based on ingested KRIs.
- Collaborated with legal teams to deliver guidance on risk management and compliance assurance in the company's regulated offerings.
- Built inhouse Airbnb Risk model and servicing platform liaising with Ops, Data scientist, and Product team to enhance the KRIs and its ongoing monitoring to negate False positives and enhance productivity
- Ownership and management of partner performance and relationship management, including leading Service, Monthly, and Quarterly business reviews with partner sites.
- Prepared a detailed Compliance report to support independent decisions to file regulatory response and supporting documents for escalations and de-escalations of the activities.
- Assess and communicate control effectiveness, and present investigative findings, case trends, and operational metrics to management.
- Built trust within our teams: manage and coordinate meaningful controls testing – scoping reviews, controls assessments and any findings.
- Led projects to simplify relatively complex operational risk issues within diverse, cross-functional groups.
- Interpersonal skills to build relationships within PayCom and with our cross-functional partners.
HSBC - Manager - Compliance Assurance
HSBC
Bangaluru, India
06.2020 - 05.2021
- Established as Manager Audit Group within Control Assurance, 2nd LOD, responsible for performing end-to-end reviews of Retail and business units within HSBC against applicable regulatory requirements using the COSO/SOX Framework. (Both Regulatory Compliance and Financial Crime Regulations)
- Timely Execution of Audit/Review includes 4 elaborated steps, i.e., Planning and Scoping, Business Information, Fieldwork (design & implementation), and Reporting.
- Preparation of process map of Business Unit, process walkthrough with their stakeholders to understand their day-to-day work, test scripts, and other documentation.
- Identified control gaps in the Business Unit through Design Effectiveness and Operating Effectiveness testing methodology and raised issues/findings as appropriate.
- Monitored adequacy and frequency of CMAs (Control Monitoring Assessment Plans), ongoing Governance created by Business Units to assess and ensure controls are mitigating the said risks.
- Hosted strategic dialogue with Business/Control Owners to highlight findings/issues while performing Review, also collaborates to develop remediation plan.
- Partnering with onshore and offshore stakeholders and shared services with ease.
- Drafting audit steps, with test scripts, and final report pertaining to the said review in Archer.
- Successfully led and completed internal audits for departments such as Employee Trainings, Payments, MIFID, and SAR for HSBC.
Sr. Lead Analyst - Control Testing & Investigation
American Express
Gurugram, India
09.2018 - 06.2020
- Conducted independent investigations into reported misconduct, ensuring confidentiality and non-retaliation for all employees.
- Developed investigation plans, conducted interviews, and collected relevant evidence for thorough reviews.
- Reported findings and documented all investigative steps in ethics case management system and Executive Summary.
- Facilitated discipline committee process for substantiated claims, ensuring compliance with internal investigation standards.
- Collaborated with stakeholders including People team, Risk Management, and Office of General Counsel to address concerns.
- Identified compliance vulnerabilities through root cause analyses and implemented corrective action plans.
- Drafted and delivered comprehensive ethics and compliance training in coordination with Learning & Development specialists.
- Performed KYC testing for EMEA merchants, ensuring adherence to the 4th Money Laundering Directive.
Sr. Business Analyst - HBCM & FC
American Express
Gurugram, India
11.2014 - 10.2017
- Performed comprehensive financial and operational risk evaluations for esteemed corporate and consumer customers with high credit exposure.
- Investigated for AML, Terrorist Financing, Sanctions, factoring charges, professionals refunding or any Linkage on such accounts.
- Conducted extensive research on the spending pattern, transactions, payments, and credit score (FICO) of these clients by using risk management tools such as Lexis Nexis, Bridger, Hoovers, and IVU (to extract KYC documents).
- Prepared a detailed report on such portfolios to recommend to Compliance, in order to save future losses to the Company.
- Prognostic analysis for potential future risk, analysis outlining key risk indicators (KRIs) to help prevent losses in advance.
Lead Credit Advisor - CFR
American Express
Gurugram, India
09.2008 - 10.2013
- Identify and assess operational risks 1st LOD across Credit and Fraud Team.
- Conduct a RCA (Root Cause Analysis) and Control testing.
- Conduct risk assessments and provide recommendations for risk mitigation.
- Monitor and evaluate the effectiveness of risk mitigation measures.
- Ensure compliance with regulatory requirements and internal policies.
- Collaborate with cross-functional teams to identify and address risk-related issues.
- Provide guidance and support to operational teams in managing risks.
- Stay updated on industry best practices and regulatory changes related to operational risk management.
- Prepare and present reports on operational risk management to senior management.
Education
B.Com (Hons) - Bachelors of Commerce
University of Delhi
New DelhiCertification - Certified Risk Manager
International Business Management Institute
BerlinSkills
- Enterprise Risk Management, Employee Compliance & Policy, Control management
- Audit, 2nd LOD, Investigations
- Regulatory reporting and policy ownership
- Due Diligence & Quality Assurance
- Teradata, Excel, Microsoft Word, PowerPoint & Access, SQL & Cornerstone
- NiceActimize, Archer, Lexis Nexis, CSP, Superset, WorldCheck
Competencies
- Leadership and Mentorship
- Business Process Improvement
- Exemplary Communication, collaboration ans stakeholder Management
- Resilient, dependable and decisive
- Ownership
- High level of Integrity and ethical Professionalism
- Detail Oriented
Certification
- Certified Risk Manager (CRM)
- Pursuing CAMS
- GDPR Compliance
- CISA – Auditing information systems for IS auditors
- Audit & Due diligence
Timeline
Manager - Payments Compliance Investigations
Airbnb
08.2021 - 12.2022
HSBC - Manager - Compliance Assurance
HSBC
06.2020 - 05.2021
Sr. Lead Analyst - Control Testing & Investigation
American Express
09.2018 - 06.2020
Sr. Business Analyst - HBCM & FC
American Express
11.2014 - 10.2017
Lead Credit Advisor - CFR
American Express
09.2008 - 10.2013
Vice President - Core Compliance
Blackrock
6 2023 - 02.2024
B.Com (Hons) - Bachelors of Commerce
University of Delhi
Certification - Certified Risk Manager
International Business Management Institute
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