English
Asmita Das
Mumbai
Summary
A commerce background professional seeking a challenging opportunity to work for an organization to enhance my knowledge, skills and techniques which can benefit the organization. Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Client Relationship Manager
Manorama Industries Ltd
2024.01 - 2024.08
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coordinated closely with sales teams to support the pursuit of new business opportunities within existing accounts.
- Communicated product quality and market comparisons by creating sales presentations.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Subject Matter Expert
Accenture
2023.07 - 2023.11
- Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
- Documented diagnostic results and supported root cause analysis and troubleshooting.
- Developed and presented business cases, presentations and reports to senior management.
- Managed user accounts, permissions and group policies for optimal system security.
- Monitored and tracked user progress to identify improvement opportunities.
- Analyzed business problems, identifying root causes and developing robust solutions.
- Collaborated with management to identify and prioritize new development concepts.
Subject Matter Expert
Genpact
2021.07 - 2023.01
- Designed and prepared technical reports, studies, and related documentation.
- Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
- Developed and presented business cases, presentations and reports to senior management.
- Documented diagnostic results and supported root cause analysis and troubleshooting.
- Enhanced equipment operation through monitoring, diagnostics and proper maintenance.
- Facilitated product development with implementation of standard best practices.
- Identified and recommended new products based on market research and consumer analysis.
- Managed user accounts, permissions and group policies for optimal system security.
Process Developer
COGNIZANT TECHNOLOGY SOLUTIONS
2020.01 - 2021.05
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Coordinated responses and resources to handle special client requests.
- Developed and maintained relationships with key accounts and existing customers.
- Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
- Documented customer complaints and completed corrective action requests.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Developed, maintained and utilized diverse client base.
Education
B. Com - Accounting Honors
MPC Autonomous College(North Orissa University)
2016.08 - 2019.05
Intermediate - Commerce
Kasidih High School(CBSE)
2014.06 - 2016.05
High School Diploma -
B.S.S.P.C.W
2013.07 - 2014.05
Skills
Self-Motivated
Teamwork and Collaboration
Active Listening
Organization and Time Management
Attention to Detail
Planning and Coordination
Flexible and Adaptable
Multitasking Abilities
Problem-Solving
Decision-Making
Interpersonal Communication
Interpersonal and client communications
Languages
Hindi
Bengali
Timeline
Client Relationship Manager
Manorama Industries Ltd
2024.01 - 2024.08
Subject Matter Expert
Accenture
2023.07 - 2023.11
Subject Matter Expert
Genpact
2021.07 - 2023.01
Process Developer
COGNIZANT TECHNOLOGY SOLUTIONS
2020.01 - 2021.05
B. Com - Accounting Honors
MPC Autonomous College(North Orissa University)
2016.08 - 2019.05
Intermediate - Commerce
Kasidih High School(CBSE)
2014.06 - 2016.05
High School Diploma -
B.S.S.P.C.W
2013.07 - 2014.05
Similar Profiles
APOORVA GOLEAPOORVA GOLE
Client Relationship Executive at Manorama IndustriesClient Relationship Executive at Manorama Industries
K Evangelene BademK Evangelene Badem
Personal Assistant to President of Company at Manorama Industries LimitedPersonal Assistant to President of Company at Manorama Industries Limited
Gururaj NimbaragiGururaj Nimbaragi
Manager - IT Infrastructure Security & Datacenter at Manorama Infosolutions Pvt. Ltd.,Manager - IT Infrastructure Security & Datacenter at Manorama Infosolutions Pvt. Ltd.,