9 years of experience in technology industry, delivering solutions for businesses across Information Technology, Healthcare, and Retail domains
Expertise in Business Analysis, Pre-Sales/Sales, Account Management, Consulting
Good Knowledge in Data Visualization tools (Tableau and PowerBI)
Good Knowledge in Power BI reports, Dashboards and SQL Server along with stored procedures and SQL queries
Experience in SDLC process, Agile methodologies
Excelled in building Client relationship, fostering collaboration and effective stakeholder management
Good Communication, interpersonal skills with strong analytical and problem solving skills
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Sonata Software
01.2022 - Current
Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
Improved project efficiency by analyzing business processes and identifying areas for improvement.
Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
Enhanced stakeholder engagement through effective communication of complex data and insights.
Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
Business Head
Adverkz Digital
01.2021 - 10.2021
Spearheaded the business expansion and client acquisition strategy for the IT Services wing of this gaming company
Hired and trained a goal driven cross-functional business development team
In-charge of the overall Business Development and Marketing activities
Oversaw the entire sales cycle right from lead generation to closure
Planned various campaigns for outreach and promotions both online and offline
Formulated go-to-market strategy for all the services under Adverkz Digital
Laid foundation for Strategic growth and Scaling
Implemented model that is evolving, fool-proof and can thrive during the pandemic.
Business Analyst
PVR Jayalaxmi Agencies
01.2016 - 01.2021
Gathered client requirements, performed analysis on the given data and provided recommendations and actionable insights positively impacting new product development, pricing, revenue and distribution model of some of the world’s leading healthcare establishments
Converted business problem to analytical instruments and assessed data sets and sources
Extensively used SQL to work with complex data sets
Mined data for further analysis and modeling
Used relevant modeling techniques (Regression) for forecasting and predictions using Python
Identified key comparable metrics and created meaningful dashboards using data visualization tools (Tableau) for presentation
Documented and presented insights along with recommendations driving business decisions.
Program Analyst
Cognizant Technology Solutions
01.2012 - 01.2014
Derived insights from the live dashboard and effectively communicated meaningful insights to drive action
Ensured Service Level Agreements are met from time to time by tracking performance of the Team through key metrics
Managed the process side of bridge calls to know current state of issues and designed proactive measures if known issues were reported
Notified the Team on essential actions during Critical Incident Management when high priority issues were expected and reported
Led and Mentored consecutive batches of new hires and trained them on process execution.
Education
Master of International Business (MIB) - Dubai Campus
HULT International Business School
Boston, USA
08.2016
Bachelor in Electronics and Communication Engineering (BE) -
Anna University
Tamil Nadu, India
06.2012
Skills
Tools &Packages: SQL Server Management studio, Power BI Desktop
BI Tools: Tableau, Power BI
Microsoft Certifications: Azure Fundamentals, Azure Data Engineer Associate
Azure Data Platform: Azure Data Factory, Azure DB, Azure DWH