Sharaniya A S
Bengaluru
Summary
Versatile admin assistant with excellent organizational skills and extensive knowledge of office policies and procedures. Strong communication skills and strategic planning abilities. Accomplished administrative assistant with experience in diverse organizations over 8 years in Administration and Facility Management and 6 Years in Hospitality Industry
Overview
17
17
years of professional experience
Work History
Executive
RGBSI
Bengaluru
2021.08 - 2024.04
- Update and maintain the SharePoint tracker with Onboarding, offboarding, Space Management, and Employee service (600+).
- Ensure and maintain confidentiality of all communications and documentation
- Maintaining excellent relationships with various Business stakeholders and Service Providers.
- Coordinating with Landlord to ensure smooth building operations.
- Responsible for Asset management i.e. End life cycle of an asset until disposal and looking after quarterly/annual physical verification of assets.
- Managing of facility and assets of the organization (500+)
- Managing and updating calendars using time management software, booking appointments and rescheduling or canceling them when needed, prioritizing tasks based on urgency and importance, and setting up automated reminders.
- Ensure to cerifity the monthly premises rental bills are as per the rental agreement.
- Raise PR and PRF from time to time based on requests received (Validate and process vendor invoices)
- Preparing monthly KPI dashboard – Support functions.
- Maintaining and reconciling the Distribution List (DL), Dialogic, Call Tree, and ERT for respective locations periodically (500+)
- Responsible for Oracle account (Star Owner – BIBS) as and when requested by end users (1000+)
- Collects, organizes, edits, and provides data from various databases to mobility & data service and management to effectively evaluate processes
- Employees asset management…Mobile, SIM, Dongle (2500+)
- Managing budgets and schedules, preparing travel accommodations and Itineraries.
- Entry data, update, track, and analyze procurement data in the timeline
- Timely preparation and processing of expense reports (SAP Concur) for leadership
- Proactively review Asset movement, Purchase, and Physical verification
- Monitor departmental costs to ensure performance against budget attention
- Manage all administrative / compliance responsibilities to support the day-to-day requirements including any ad-hoc duties projects and tasks as required (300+)
- Daily inspection of the office facilities and meeting rooms to ensure that all the equipment is in good working condition and contact vendors to rectify any issues promptly.
- Maintain a log for all office-related incidents or repairs needed
- Track all documents for approval and signage
- Acts as backup to other team members as needed. Other tasks and duties requested by management
- Keep a tab on First Aid Box inventory / check on the expiry date and order supplies
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Liaised between clients and vendors and maintained effective lines of communication.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Preparation of provision for both facilities and office administration on weekly and monthly.
- Managing housekeeping, security personal and deployment.
- Supervising multi-disciplinary of staff including cleaning, maintenance, grounds and security.
- Ensuring that basic facilities pantry beverage etc., such as water and milks are well maintained for coffee vending machine.
- Ensure of operation, control of costs & overheads manage relationship with facility management vendors (eg: Security, housekeeping and maintenance)
- Established and implemented departmental policies, goals and objectives.
- Collaborated with back-office team members to facilitate seamless business execution.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
Administration Assistant
Adecco India
Bengaluru
2017.12 - 2021.08
- Update and maintain the SharePoint tracker with Onboarding, offboarding, Space Management, and Employee service (600+).
- Ensure and maintain confidentiality of all communications and documentation
- Maintaining excellent relationships with various Business stakeholders and Service Providers.
- Coordinating with Landlord to ensure smooth building operations.
- Responsible for Asset management i.e. end life cycle of an asset until disposal and looking after quarterly/annual physical verification of assets.
- Managing of facility and assets of the organization (500+)
- Managing and updating calendars using time management software, booking appointments and rescheduling or canceling them when needed, prioritizing tasks based on urgency and importance, and setting up automated reminders.
- Ensure to cerifity the monthly premises rental bills are as per the rental agreement.
- Raise PR and PRF from time to time based on requests received (Validate and process vendor invoices)
- Preparing monthly KPI dashboard – Support functions.
- Maintaining and reconciling the Distribution List (DL), Dialogic, Call Tree, and ERT for respective locations periodically (500+)
- Responsible for Oracle account (Star Owner – BIBS) as and when requested by end users (1000+)
- Collects, organizes, edits, and provides data from various databases to mobility & data service and management to effectively evaluate processes
- Employees asset management…Mobile, SIM, Dongle (2500+)
- Managing budgets and schedules, preparing travel accommodations and Itineraries.
- Entry data, update, track, and analyze procurement data in the timeline
- Timely preparation and processing of expense reports (SAP Concur) for leadership
- Proactively review Asset movement, Purchase, and Physical verification
- Monitor departmental costs to ensure performance against budget attention
- Manage all administrative / compliance responsibilities to support the day-to-day requirements including any ad-hoc duties projects and tasks as required (300+)
- Daily inspection of the office facilities and meeting rooms to ensure that all the equipment is in good working condition and contact vendors to rectify any issues promptly.
- Maintain a log for all office-related incidents or repairs needed
- Track all documents for approval and signage
- Acts as backup to other team members as needed. Other tasks and duties requested by management
- Keep a tab on First Aid Box inventory / check on the expiry date and order supplies
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Liaised between clients and vendors and maintained effective lines of communication.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Preparation of provision for both facilities and office administration on weekly and monthly.
- Managing housekeeping, security personal and deployment.
- Supervising multi-disciplinary of staff including cleaning, maintenance, grounds and security.
- Ensuring that basic facilities pantry beverage etc., such as water and milks are well maintained for coffee vending machine.
- Ensure of operation, control of costs & overheads manage relationship with facility management vendors (eg: Security, housekeeping and maintenance)
- Recorded expenses and maintained accounting records.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
Front Office Executive
KPMG
Bengaluru
2016.06 - 2017.05
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
- Managed filing system, entered data and completed other clerical tasks.
- Provided exceptional customer service, resolving issues promptly and effectively for satisfied guests.
- Assisted in the development and implementation of front office policies and procedures, ensuring consistency across the team''s operations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Updated reports, managed accounts, and generated reports for company database.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
- Collaborated with other departments to coordinate events, meetings, and conferences for successful outcomes.
Front Office Executive
Vatika Business Centre
Chennai
2015.03 - 2016.02
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Updated reports, managed accounts, and generated reports for company database.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Monitored inventory levels of supplies at the front desk area, ordering replacements as necessary to maintain smooth operations.
- Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
- Collaborated with other departments to coordinate events, meetings, and conferences for successful outcomes.
Front Office Supervisor
The Raintree
Chennai
2010.12 - 2012.10
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
- Standardized office structures and processes to promote collaboration and increased performance.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Organized staff scheduling effectively to maintain appropriate coverage during peak hours without compromising service quality.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Achieved high-quality service by maintaining open communication channels among team members.
- Monitored customer service trends and provided insights to management team for further improvement.
- Monitored front areas so that questions could be promptly addressed.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Promoted positive work environment by fostering teamwork among front office staff members.
Senior Front Office Assistant
Radisson Blu Hotel
Chennai
2006.11 - 2010.04
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Trained and supervised employees on office policies and procedures.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Assisted with onboarding new employees, easing their transition into a company culture and processes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed daily logs for management review.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Enhanced customer satisfaction by providing timely assistance and resolving inquiries professionally.
- Conducted research to assist with routine tasks and special projects.
- Served as corporate liaison for finance, IT, and marketing departments.
- Monitored office supplies by checking inventory and placing orders.
Education
High School Diploma -
SRM University
Chennai04.2005
BBA - Business Administration
Annamalai University
Chidambaram, India04.2014
High School Diploma -
SRM University
Chennai, India04.2006
Skills
- Administrative Skills
- Business Planning
- Team Collaboration
- Team building
- Purchasing
- Relationship Building
- Cost Control
- Supplier Monitoring
- Project Management
- Supply Chain Management
- Staff Management
- Employee Relations
- Data Management
- Staff Motivation
- Problem-solving abilities
- Attention to Detail
- Calendar Management
- Teamwork and Collaboration
- Task Prioritization
- Decision-Making
- Team Leadership
- Staff Scheduling
- Inventory Tracking and Management
- Team Player
Timeline
Executive
RGBSI
2021.08 - 2024.04
Administration Assistant
Adecco India
2017.12 - 2021.08
Front Office Executive
KPMG
2016.06 - 2017.05
Front Office Executive
Vatika Business Centre
2015.03 - 2016.02
Front Office Supervisor
The Raintree
2010.12 - 2012.10
Senior Front Office Assistant
Radisson Blu Hotel
2006.11 - 2010.04
High School Diploma -
SRM University
BBA - Business Administration
Annamalai University
High School Diploma -
SRM University
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