Assure Shaju
Kochi
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Business Development Manager
PRODINDEX
Kalamassery, Kerala
12.2023 - Current
- Developed and managed relationships with vendors and suppliers.
Proprietor
KEG ENTERPRISE
Kochi, Kerala
01.2020 - 11.2023
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Product Manager
Mapaguru
Bangaluru
03.2019 - 12.2019
- Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
Associate
Cinepolis India
Kochi
07.2017 - 09.2017
- Built relationships with customers by providing friendly customer service.
Education
Bachelor of Commerce - Finance And Management
Indira Gandhi National Open University
Kochi 07-2018
Bachelor of Arts - Economics
Amity University
Noida 07.2023 - Current
Association of Chartered Certified Accountants - Accounting And Business Management
ACCA
Kochi Skills
- Business strategies
- Sales expertise
- Customer interaction
- Client Engagement
- Attention to Detail
- Customer Engagement
- Computer Skills
- Shipment Processing
- Research abilities
- Oral communication
- Product Inspection
- Relationship Building
- Process Improvement
- Decision-Making
- Service assistance
- Policy Implementation
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Tamil
Beginner (A1)
A1
Hindi
Beginner (A1)
A1
Timeline
Business Development Manager
PRODINDEX
12.2023 - Current
Bachelor of Arts - Economics
Amity University
07.2023 - Current
Proprietor
KEG ENTERPRISE
01.2020 - 11.2023
Product Manager
Mapaguru
03.2019 - 12.2019
Associate
Cinepolis India
07.2017 - 09.2017
Bachelor of Commerce - Finance And Management
Indira Gandhi National Open University
Association of Chartered Certified Accountants - Accounting And Business Management
ACCA
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