Led vendor recruitment efforts for the Australian Retail Business Services (RBS) team, exceeding the annual goal of 35 vendors while ensuring profitability through strategic selection optimization and category expansion.
Served as the primary point of contact for end-to-end vendor relationship management, including onboarding, issue resolution, and commercial negotiations.
Curated and uploaded high-value assortments from newly onboarded vendors, ensuring 100% Perfect Launch readiness within 6 months of recruitment.
Exceeded annual recruitment goal by onboarding 41 high-value vendors (117% of target) and launching 80% top-performing products within 6 months.
Successfully built and nurtured vendor relationships, resulting in increased selection submissions and stronger engagement from existing partners.
Proactively monitored vendor performance to identify selection and sales gaps, collaborating closely with partners to implement corrective actions and drive revenue growth.
Led the Perfect Launch of 200+ vendors in the UK market within the first year, ensuring optimal catalog setup, operational readiness, and long-term success.
Channel Sales Manager
TATA AIG General Insurance
Bangalore
12.2020 - 04.2022
Drove incremental sales and business growth through continuous agent engagement, strategic training, and performance enablement.
Recruited, trained, and managed a network of channel partners to execute sales strategies and expand the organization’s market footprint.
Built and maintained strong relationships with key accounts such as Ideal Brokers Pvt Ltd, Insumust, and Insuwise, resulting in increased product adoption and portfolio expansion.
Led daily follow-ups with agents and direct clients, ensuring 100% renewal conversion by effectively leveraging existing data and proactive outreach.
Achieved annual sales targets for FY2021–22 by generating a ₹3 crore portfolio through active management of 40 individual agents.
Recruited and developed 6 new agents, expanding the client base and increasing policy volume by [insert actual %] within 12 months.
Boosted renewal base by 40% in both policy volume and net premium through rigorous follow-up and retention initiatives.
Collaborated with the underwriting team to benchmark competitor pricing and integrate strategic pricing tactics, resulting in increased market share for Commercial Line products.
Sales Manager (Management Trainee)
Reliance General Insurance
Kolkata and Bangalore
05.2019 - 12.2020
Recruited, trained, and managed agents as channel partners to drive business growth and enhance regional sales performance.
Proactively developed a client base by converting cold leads and leveraging existing relationships from previous roles.
Recruited and trained 33% of the total agent base in the Kolkata agency division within one year, leading to significant increases in premium volume and policy count.
Recognized by senior leadership for outstanding performance in the Eastern region and selected to lead a larger, high-potential market in Bangalore.
Closed a high-value commercial policy worth ₹75 Lakhs within three months through strategic client engagement and persistent follow-up.
Seller Support Associate
Amazon
Hyderabad
07.2014 - 06.2016
Managed third-party seller accounts across multiple marketplaces, including the USA and India, ensuring smooth operations and compliance.
Utilized a range of internal tools and technology platforms to troubleshoot and resolve seller issues efficiently.
Delivered high-quality, prompt support to Amazon Sellers via email, phone, and chat, maintaining a consistent focus on service excellence.
Consistently met or exceeded departmental performance metrics over two consecutive years, earning positive seller feedback on a monthly basis.
Recognized as ‘Most Valuable Player’ for two consecutive years through Amazon’s internal Rewards and Recognition program.
Selected by leadership for the Pilot Chat Support Team in the second year, based on outstanding first-year performance and target achievement.