Results-driven Business Analyst with 7 years of experience in the IT industry. Proficient in requirements gathering, process optimization, and data-driven decision-making. Demonstrated expertise in using tools such as Power BI, Excel, Trello, and Microsoft Visio for process documentation and dashboard creation. Proven capability in Agile methodologies, effectively leading cross-functional teams as a Scrum Master to achieve project goals. Familiarity with AWS fundamentals complements strong project management skills, ensuring timely delivery of impactful software solutions.
Achieved 95% of sprint goals on time as a Scrum Master, ensuring high client satisfaction and project success.
Successfully managed cross-functional teams, achieving a 40% increase in productivity and operational efficiency.
Increased decision-making speed with the development of Power BI dashboards, which visualized business-critical metrics for stakeholders