Sage Intacct
Astha Shukla
Online Business Manager
Bhopal
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Online Business Manager
Wishup Technology Private Limited
Delhi
03.2022 - Current
- Collaborated with team members to achieve target results.
- Prepared variety of different written communications, reports and documents.
- Worked for multiple clients in the span of 8 hours to generate revenue.
- Conducted research, gathered information from multiple sources and presented results.
- Created plans and communicated deadlines to complete projects on time.
- Prepared vendor invoices and processed incoming payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained payable shared email inbox and digitized invoices for processing.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Maintained good working relationships with vendors and resolved disputes.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Hired employees and initiated new hire paperwork process.
- Cold calling 70 candidates a day across the USA & LATAM region.
- Followed up with leads to explain application process and answered questions to increase interest.
- Promptly corresponded with applicants and coordinated and conducted interviews.
Senior Associate
Capgemini
Noida
06.2018 - 05.2021
- Trained and supported new team members, maintaining culture of collaboration.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Created solutions, SOPs for customers to satisfy specific needs, quality and budget.
- Developed training program to educate new hires on company policies and procedures.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Managed invoices for new materials and parts.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Processed around 85-100 invoices to support the team during the busy season.
- Trained 12 subordinates for a pilot process along with creating the SOPs & Training material
- Submitted cash and check deposits and generated cash receipts to record money received.
- Responded to inbound inquiries regarding accounts and payments.
- Processed 150 checks in a day to avoid the TAT hit.
- Used accounting software to reconcile accounts, track income and generate invoices.
- Managed monthly reconciliation schedules for assigned accounts.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
Analyst
Wipro
Bangalore
05.2017 - 06.2018
- Discovered root causes of problems and identified appropriate solutions.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Researched and adopted new technologies to add value to existing offerings.
- Analyzed unstructured information to derive key insights.
- Refined tools and practices to optimize manual reviews.
- Researched and interpreted corporate documentation to determine business and ownership structure.
- Supported KYC processes for prospective and existing customers.
- Reviewed new prospect KYC documents to meet requirements and determine business model risk.
- Worked on 50 global entities on a software SDA to provide the Public KYC data to the client.
- Consulted with compliance department to create regulatory reports.
- Facilitated communication with onboarding team to gather information and onboarding documentation.
- Interpreted evidence from multiple tools and systems to determine legitimacy of customer behavior.
Audit Associate 1
KPMG GDC
Bangalore
09.2016 - 04.2017
- Produced and reviewed audit reports for submission to inspector general and advised on audit recommendations and internal controls.
- Used iJet and IDEA to generate financial statements and facilitate account closing procedures.
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Followed established auditing processes to meet internal and regulatory requirements.
- Executed audit phases and entered data into accounting software for analysis.
- Analyzed data and findings to prepare reports detailing financial information.
- Worked on Capital Roll Forward & CoA while supporting the Investment Team during busy season.
- Utilized spreadsheets to track, manipulate, interpret and communicate data.
Practitioner
IBM Daksh
Pune
06.2012 - 06.2013
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Responded promptly to incoming sales leads and requests for technical support.
- Maintained the AHT by handling 40+ calls in a day and providing the highest resolution rate on the floor.
- Used ticketing systems to manage and process support actions and requests.
- Monitored systems in operation and quickly troubleshot errors.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Documented support interactions for future reference.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and LAN connection.
Education
MBA - Human Resources Management & Marketing Management
Bangalore University
Bangalore 07.2014 - 08.2016
B. Com Honors - Business Management
Barkat Ullah University
Bhopal 07.2009 - 05.2012
Skills
Vendor invoice processing
Accomplishments
- Received Employee of the Year at Capgemini in 2019.
- Only Senior Associate to be a Speaker at Capgemini OnAir on the ocassion of Women's day 2021.
- Collaborated with Operations Team of 8 members at Capgemini as a RPA Stakeholder for the AR & AP Process
- Collaborated with the Technical Team at Wipro to work for the KYC Automation.
- Was a part of eDSC Team at KPMG.
Affiliations
- Fobet The School of Psychology: Certificate in Clinical Psychology
- Lions Club: Junior First Aid
Additional Information
I am a certified Mental Health Advocate & a globally published author of 3 books. I have been a speaker at IIT-Banaras, Disciples India Group & a published researcher with around 6 papers published and presented for International & National Paper Presentation.
Have been working closely with Animal Welfare groups like Tales_of_Tailss, HiPaws India to support rescue & adoption of the animals & I am a certified Animal Telepathy Communicator.
Have been a National Level Chess Player & was a Theatre Artist too.
Software
BillCom
JD Edwards
CollectPlus
MyBuy Coupa
QuickBooks
Workday
RightClick
Recruiter Flow
MondayCom
Asana
Ascend
StavPay
IDEA
IJet
Yardi
Ultimus
Canva
Hubspot
Certification
QuickBooks
Interests
Writing
Dancing
Spending time with animals
Driving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
QuickBooks
12-2022
Clinical Psychology
12-2022
Online Business Manager
Wishup Technology Private Limited
03.2022 - Current
Senior Associate
Capgemini
06.2018 - 05.2021
Analyst
Wipro
05.2017 - 06.2018
Audit Associate 1
KPMG GDC
09.2016 - 04.2017
Six Sigma Green Belt
08-2015
MBA - Human Resources Management & Marketing Management
Bangalore University
07.2014 - 08.2016
Practitioner
IBM Daksh
06.2012 - 06.2013
B. Com Honors - Business Management
Barkat Ullah University
07.2009 - 05.2012
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