Astha Raizada
Bengaluru
Summary
Dynamic Business Analyst with a proven track record at Tata Consultancy Services, excelling in process improvement and stakeholder engagement. Expert in functional specifications and user acceptance testing, I successfully enhanced SharePoint adoption by 40% through effective training development and cross-functional collaboration, driving significant operational efficiencies.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Business Analyst
Tata Consultancy services
Bangalore
07.2022 - Current
- Elicited and documented business requirements through interviews, workshops, and stakeholder engagement, translating them into detailed Functional Requirements Documents (FRDs) and User Stories.
- Analyzed business requirements and translated them into functional specifications.
- Collaborated with cross-functional teams to identify process improvement opportunities.
- Facilitated workshops to gather stakeholder feedback and refine project objectives.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Supported change management initiatives by preparing training materials for end-users.
- Created comprehensive training materials, and delivered end-user workshops to drive a 40% increase in SharePoint platform adoption.
- Utilized Power Automate, Power Apps, Power BI, Microsoft Teams, MS Visio, and MS Project to streamline workflows.
- Build and maintained scalable, automated business processes using Power Automate and Power Apps, eliminating manual data entry and reducing processing time by 20%.
- Designed and implemented SharePoint Online site architectures, custom metadata, and content types to optimize enterprise-wide document management and search capabilities.
- Led the migration and restructuring of legacy intranet content (on-premises/file shares) to SharePoint Online, establishing a robust taxonomy and folder structure.
- Oversee site governance, managed permissions, and ensured compliance with corporate data security standards across multiple SharePoint Online hub sites.
- Facilitated Agile ceremonies (Sprint Planning, Grooming, Retrospectives) and managed the product backlog in Jira/Confluence.
- Methodologies & Tools: Jira, Confluence, BPMN, User Story Mapping, Change Management.
- Performed new site Architecture, Document Management, Metadata & Taxonomy, Permissions & Security, Term Store, Search Configuration.
- Created data models and flowcharts to visualize complex processes and workflows.
Business Analyst
Accenture services Pvt Ltd
Bangalore
09.2014 - 07.2022
- Analyzed business requirements and translated them into functional specifications.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Collaborated with cross-functional teams to identify process improvement opportunities.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Analyzed existing systems and processes to identify areas of improvement.
- Identified gaps between current state and desired future state operations.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Translated user needs into actionable items that could be addressed by IT teams.
- Developed and maintained project documentation to ensure consistency and clarity.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Conducted user acceptance testing to validate system functionality and performance.
- Developed reports using SQL queries to track progress against key performance indicators.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Identified opportunities for cost savings through process automation initiatives.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
Analyst
Deutsche Bank
Bangalore
06.2011 - 09.2014
- Analyzed financial data to support investment decisions and strategic planning.
- Analyzed company's expenditures and developed financial models.
- Prepared detailed reports on market trends for senior management review.
- Presented findings and recommendations to stakeholders for informed decision-making.
- Conducted risk assessments to identify potential vulnerabilities in financial operations.
- Reviewed regulatory requirements to ensure adherence and mitigate risks.
- Utilized advanced analytical tools for data visualization and interpretation.
- Monitored operations and reviewed records and metrics to understand company performance.
- Collaborated with cross-functional teams to enhance operational efficiency and compliance.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Identified opportunities for process improvements across the organization.
- Mentored junior analysts, fostering skills in data analysis and reporting techniques.
- Identified needs of customers promptly and efficiently.
- Analyzed key performance indicators to identify effective strategies.
- Implemented strategies for automating organizational processes.
- Set specific goals for projects to measure progress and evaluate end results.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Implemented strategies to take advantage of new opportunities.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Oversaw quality control to identify inconsistencies and malfunctions.
Education
MBA - Finance
Rajasthan Technical University
Jaipur 05.2010 - 06.2012
Rajasthan Technical University
Jaipur Skills
- Requirements gathering
- Functional specifications
- Business requirements elicitation
- User acceptance testing
- Business process analysis
- Process improvement
- Business process improvement
- Agile methodologies
- Data modeling
- Product development
- Stakeholder engagement
- Cross-functional collaboration
- Decision-making
- Change management
- Problem solving
- Critical thinking
- Effective communication
- Training development
Certification
- PSPO 1
- PSM1
- GitHub Copilot
Accomplishments
- Star Award for successful Delivery and Release with nominal defects.
- Team of the month Award for best solutioning and stakeholder management.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Timeline
Business Analyst
Tata Consultancy services
07.2022 - Current
Business Analyst
Accenture services Pvt Ltd
09.2014 - 07.2022
Analyst
Deutsche Bank
06.2011 - 09.2014
MBA - Finance
Rajasthan Technical University
05.2010 - 06.2012
Rajasthan Technical University