AS THINGAMCHON HORAM
Delhi
Summary
Experienced professional with a versatile background in cabin crew services, inventory management and independent travel agency operations. Possessing a keen eye for detail, exceptional organizational skills, and a strong commitment to customer satisfaction. Now seeking to transition into administrative roles where I can leverage my diverse skill set to contribute effectively to organizational efficiency and success. Adaptable, proactive, adept and eager to tackle new challenges in the administrative field.
Overview
9
9
years of professional experience
Work History
Independent Travel Agent
Dreamport
New Delhi(Remote)
07.2023 - 11.2023
- Assisted customers in selecting suitable travel packages according to their individual needs and preferences.
- Organized complex itineraries for clients based on their budget, time constraints and preferred activities.
- Researched the availability of airline tickets and accommodations for customers' trips.
- Conducted research and stayed updated on travel industry trends, destinations and regulations to provide informed recommendations and advice to clients, demonstrating a commitment to continuous learning and knowledge management
Inventory Manager
Aayush Resort
Mumbai
04.2019 - 12.2019
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment
- Recorded information, shortages and discrepancies to keep records current and accurate
- Organized records of vehicles, schedules and completed orders.
Cabin Crew
Jetairways
Mumbai
03.2015 - 03.2019
- Demonstrated exceptional interpersonal and communication skills through regular interaction with passengers, crew members and ground staff, fostering positive relationships and ensuring smooth operations.
- Successfully coordinated with various departments and teams to facilitate seamless operations, such as collaborating with ground staff for boarding procedures and communicating with pilots for updates on flight status, showcasing effective cross-functional teamwork skills applicable to administrative environments.
- Utilized strong organizational abilities to coordinate and manage inflight services, including meal distribution, passenger comfort and emergency response procedures, showcasing proficiency in multitasking and prioritization.
Education
MBA - International Hospitality
INLEAD
Gurgaon12-2014
Bachelor of Science - Homescience
Lady Irwin College
03-2013
Skills
- Exceptional customer service
- Effective communication
- Problem-solving
- Multitasking
- Teamwork and collaboration
- Attention to detail
- Record keeping and documentation
Timeline
Independent Travel Agent
Dreamport
07.2023 - 11.2023
Inventory Manager
Aayush Resort
04.2019 - 12.2019
Cabin Crew
Jetairways
03.2015 - 03.2019
MBA - International Hospitality
INLEAD
Bachelor of Science - Homescience
Lady Irwin College
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