Aswathi Priyanka M
Summary
A results-driven finance professional with over 10 years of experience in banking operations, payment processing, financial reporting, and process automation. Holding an MBA in Finance, I specialize in leveraging tools like Power BI, Power Automate, and SWIFT payment systems to enhance operational efficiency, and deliver high-quality results. Skilled in client relationship management, payment investigations, and reconciliations, I excel in driving process improvements and automating workflows. Known for my ability to multi-task, solve complex problems, and collaborate effectively with cross-functional teams, I am committed to contributing to organizational goals, and providing strategic insights to foster business growth and operational excellence.
Overview
10
10
years of professional experience
Work History
Analytics Associate
Wells Fargo
09.2022 - Current
- Delivered daily liquidity analysis tailored to client requirements, enabling informed financial decision-making.
- Managed end-to-end overdraft limit reporting in coordination with U.S. business partners, including workflow submission and compliance tracking.
- Prioritized and executed urgent CHIPS payments, ensuring timely processing and confirmation with zero delays.
- Initiated and implemented the transition of overdraft reports from email distribution to a centralized tool, enhancing accessibility and efficiency for global teams.
- Conducted deep-dive analysis of repair review reports, providing actionable recommendations to boost STP (Straight Through Processing) rates.
- Facilitated cross-training programs to build internal team capacity and ensure seamless business continuity.
- Conducted pricing analysis and delivered actionable reports to support strategic decision-making, resulting in optimized pricing strategies and increased revenue opportunities for the organization.
- Achieved 100% adherence to SLAs across all BAU operations, maintaining high standards of reliability and performance.
- Automated check payment reporting by converting Excel-based workflows into Power BI dashboards, significantly reducing manual effort and improving data accuracy.
- Spearheaded the migration of multiple reports to Power BI, enhancing visual analytics and operational transparency.
- Took the initiative to automate draft email processes using Power Automate, streamlining communication workflows and improving efficiency across operations.
Associate Level 1
BNP Paribas
03.2019 - 09.2022
- Processed and authorized SWIFT payment transactions (MT103, MT202, MT202 COV, MT191, MT292, MT101) in both maker and checker capacities.
- Resolved client queries promptly, delivering high-quality support and ensuring customer satisfaction.
- Ensured all payments were released accurately and within cut-off timelines to prevent delays and mitigate risks.
- Participated in User Acceptance Testing (UAT), contributing to test execution and providing final approvals for implementation.
- Identified and implemented Straight Through Processing (STP) enhancements to reduce manual intervention and improve efficiency.
- Generated and submitted Management Information System (MIS) reports for senior management insights and strategic planning.
- Collaborated closely with Middle Office and Client Services teams to troubleshoot and resolve payment-related issues, including urgent transactions.
- Contributed to daily team planning and coordination, supporting smooth operational workflows.
Senior Analyst
Royal Bank of Scotland/Natwest
05.2015 - 11.2018
- Verified customer instructions, processed transactions, and responded to service inquiries, ensuring a high standard of client satisfaction and accuracy.
- Managed Direct Debit Indemnity Claims and issued Certificates of Interest/Balance as part of cross-functional responsibilities.
- Authorized high-value payment transactions with strict validation checks, ensuring compliance with internal controls and risk protocols.
- Collaborated with team members to plan and coordinate daily operations, evaluate process accuracy, and ensure seamless execution.
- Created and maintained training documentation and Standard Operating Procedures (SOPs); regularly reviewed content to reflect system and policy updates.
- Proactively identified process improvement opportunities, contributing to system efficiency and operational effectiveness.
- RBS/NatWest – Recognized for exceptional contribution in resolving client queries and managing escalations with efficiency and accuracy.
- BNP Paribas – Awarded Best Performer for maintaining 100% quality with top-tier productivity; commended for initiating 'YES Checks' and process improvement ideas aligned with the 'Right First Time' principle.
- Wells Fargo – Received multiple client appreciation emails for automating reports and taking on additional responsibilities to improve business efficiency and reporting accuracy.
- Acknowledged for active participation in team-building and CSR initiatives, contributing to a positive and collaborative team culture.
Education
M.B.A. - Finance
S.R.M. University
01.2015
B.Com - Accounting and Finance
S.S.S. Jain College for Women
01.2013
Skills
- SWIFT Payments
- MT Messages
- MX Messages
- ISO 20022 standards
- Payment Investigations
- Reconciliation
- Reporting & Automation Tools
- Power BI
- Power Automate
- Microsoft Excel
- Microsoft PowerPoint
- Banking Platforms
- J-System
- RCS
- Intellitracs
- Strong problem-solving
- Decision-making
- Analytical skills
- Investigative skills
- Client relationship management
- Multitasking
- Time management
Accomplishments
- RBS/NatWest – Recognized for exceptional contribution in resolving client queries and managing escalations with efficiency and accuracy.
- BNP Paribas – Awarded Best Performer for maintaining 100% quality with top-tier productivity; commended for initiating 'YES Checks' and process improvement ideas aligned with the 'Right First Time' principle.
- Wells Fargo – Received multiple client appreciation emails for automating reports and taking on additional responsibilities to improve business efficiency and reporting accuracy.
- Acknowledged for active participation in team-building and CSR initiatives, contributing to a positive and collaborative team culture.
Languages Known
- English
- Hindi
- Tamil
- Malayalam
Timeline
Analytics Associate
Wells Fargo
09.2022 - Current
Associate Level 1
BNP Paribas
03.2019 - 09.2022
Senior Analyst
Royal Bank of Scotland/Natwest
05.2015 - 11.2018
M.B.A. - Finance
S.R.M. University
B.Com - Accounting and Finance
S.S.S. Jain College for Women
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