Aswathy Iyer
Bengaluru,KA
Summary
Experienced Business Development Coordinator with hands on experience in
- Analyzing various glitches in the business flow,
- Optimizing the same with remedies,
- Successfully implementing the techniques
- Managing the teams and hence delivering measurable progress in results.
Proven reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Overview
2
2
years of professional experience
Work History
Business Co-ordinator
Ekaart Digital Systems
Trivandrum, Kerala
09.2018 - 11.2019
- Identified the glitches in the entire business performance
- Constructed a sales, operations, marketing process by analysis
- Delivered a 3times result in a quarterly by analyzing, implementing logical techniques and managing the sales, marketing and operations team
- Documented Operations process and sales process
- Performed multiple tasks including the management of sales, marketing and operations teams.
- Resolved the problems, improved the operations, and provided excellent client support
- Managed quality assurance program, including on-site evaluations of sales team and operations team and have performed consistent customer surveys.
- Worked with customers to understand needs and provide service.
- Increased customer satisfaction by resolving issues.
ADF Developer
Abnar Technologies
Allepey, Kerala
08.2017 - 09.2018
- Was responsible for leading a team of five in the development of a project on virtual queue on ADF frame work
Education
Bachelor of Technology - Electronics And Communications Engineering
Amal Jyothi College Of Engineering
Kanjirappalli08.2015
Skills
- Business systems management
- Ability to make people understand and convince them
- Ability to produce the best result in pressure situations
- Ability to work in team as well as individual
- Business performance review
- Small business operations
- Small business products
- Business process optimization
- Business growth strategies
- Business writing
- Business processes understanding
- Staff education and training
- Customer relations management
Hobbies
- Writing
- Travelling
- Surfing
Timeline
Business Co-ordinator
Ekaart Digital Systems
09.2018 - 11.2019
ADF Developer
Abnar Technologies
08.2017 - 09.2018
Bachelor of Technology - Electronics And Communications Engineering
Amal Jyothi College Of Engineering