Aswathy Sreeja
Dubai
Summary
Experienced Administrative Assistant with a background in office management, customer service, and scheduling. Strengths include organization, multitasking, and time-management skills to ensure smooth office operations. Proven ability to foster positive relationships with clients and team members. Previous work has resulted in improved efficiency of administrative processes, and enhanced team collaboration.
Overview
7
7
years of professional experience
Work History
Junior Administrative Assistant
Drydocks World Dubai
Dubai
01.2024 - 02.2025
- Managed scheduling and calendar coordination for staff members.
- Assisted in preparing and distributing internal communications.
- Performed data entry tasks such as entering purchase orders into system.
- Managed documentation for projects, ensuring compliance with organizational standards.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
FRONT OFFICE SUPERVISOR
Arabian Dream Hotel Apartment LLC
Dubai
10.2019 - 12.2023
- Handle guest registration and departure processes, ensuring accuracy and efficiency.
- Monitor and manage room reservations, ensuring accurate bookings and efficient allocation of rooms.
- Address guest inquiries, concerns, and requests promptly and professionally, aiming to enhance guest satisfaction.
- Train new staff members on front office procedures, policies, and customer service standards.
- Handling of cash, credit card transactions, and billing processes.
- Promote additional services or amenities to guests, enhancing revenue and guest experience.
- Monitor and manage inventory of supplies, including stationery and brochures.
OFFICE EXECUTIVE
PITCO International
Sharjah
01.2019 - 07.2019
- Managing day-to-day administrative tasks to ensure smooth office operations.
- Handling correspondence, emails, and phone calls on behalf of the office.
- Arranging appointments, meetings, and managing calendars for executives and team members.
- Maintaining and organizing office documents, records, and files.
- Managing and tracking office expenses, including reimbursements and budgeting.
GUEST SERVICE ASSOCIATES
THE RAVIZ KADAVU
Calicut
04.2018 - 01.2019
- Greeting guests with a friendly and welcoming demeanor.
- Handling the check-in and check-out process.
- Arranging services such as transportation, dining reservations, and local activities.
- Maintaining accurate records of guest interactions, transactions, and preferences.
Education
Diploma - Project Management
Cad Centre
Calicut, India01-2025
Diploma - Tally ERP9 And Tally GCC VAT
GTECH Computer Education
IndiaBBA - Aviation & Airport Management
Sky wings Aviation & Logistics
Kerala, IndiaDiploma - Hospitality& Travel Management
Frankfinn Institute for Airhostess training
IndiaSkills
- Leadership and management
- Customer service excellence
- Problem-solving strategies
- Adaptability and flexibility
- Data entry accuracy
- Document organization
- Email correspondence management
- Excel proficiency
- Time optimization
- Accounting principles
- Project coordination
- Administrative assistance
Disclaimer
I hereby do solemnly affirm that the details furnished here are true to the best of my knowledge and belief, and for any discrepancies found, I shall be fully responsible.
Languages
- Malayalam
- Hindi
- English
- Tamil
SOFTWARE
- MS OFFICE
- PRIMAVERA P6
- ORACLE
- TALLY ERP 9
- IDS NEXT
Timeline
Junior Administrative Assistant
Drydocks World Dubai
01.2024 - 02.2025
FRONT OFFICE SUPERVISOR
Arabian Dream Hotel Apartment LLC
10.2019 - 12.2023
OFFICE EXECUTIVE
PITCO International
01.2019 - 07.2019
GUEST SERVICE ASSOCIATES
THE RAVIZ KADAVU
04.2018 - 01.2019
Diploma - Project Management
Cad Centre
Diploma - Tally ERP9 And Tally GCC VAT
GTECH Computer Education
BBA - Aviation & Airport Management
Sky wings Aviation & Logistics
Diploma - Hospitality& Travel Management
Frankfinn Institute for Airhostess training