Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Declaration
Areas Of Interest
Affiliations
Timeline
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Aswin B

Coimbatore

Summary

Results-driven Senior Medical Billing Specialist with a proven track record at RNDSOFTECH PVT LTD, excelling in quality auditing and process improvement. Adept at problem-solving and effective communication, I successfully trained teams to enhance operational efficiency and resolved complex billing issues, ensuring timely task completion and organizational growth. Resourceful Associate known for high productivity and efficient task completion. Specialized in time management, client relationship building, and data analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and project success.

Overview

6
6
years of professional experience

Work History

Senior Medical Billing Specialist

RNDSOFTECH PVT LTD
Coimbatore
09.2024 - 07.2025
  • Conducted internal quality audits to identify and correct team errors.
  • Trained staff on patient calling processes to improve operational efficiency.
  • Collaborated with Rotech Client in meetings to resolve billing issues.
  • Managed time effectively to ensure timely task completion and adherence to deadlines.
  • Utilized problem-solving skills to resolve issues efficiently.

Technical Support Executive

Teleperformance Pvt limited
03.2022 - 09.2023
  • Demonstrated proficiency in Microsoft products and Windows support.
  • Delivered technical support to customers through phone, email, and online chat.
  • Developed comprehensive documentation of customer technical issues and provided solutions.
  • Maintained knowledge base articles to facilitate rapid resolution of common problems.
  • Executed remote sessions using access tools to diagnose system errors.

AR Associate

Omega Healthcare Management
Bangalore
11.2019 - 12.2020
  • Conducted thorough claims analysis to address denials in physician billing.
  • Collaborated with cross-departmental teams to ensure prompt collection of outstanding invoices.
  • Engaged in team meetings focused on refining AR calling strategies.
  • Reviewed aging reports monthly for assigned accounts to identify collection opportunities.
  • Executed month-end and year-end closings, maintaining audit-ready records.

Intern

Hinduja global solutions
04.2019 - 08.2019
  • Engaged in training sessions and meetings to enhance knowledge of collections policies and procedures.
  • Negotiated settlements with customers unable to pay full balance due.
  • Conducted outbound calls to delinquent customers to establish payment arrangements.
  • Facilitated online payments for customers using secure web portals.
  • Ensured compliance with applicable laws governing debt collection practices.

Education

B.Sc. - Computer Science

Dr. NGP College of Arts & Science
Coimbatore
04-2019

HSC -

Ambal Matriculation Higher Secondary School
Coimbatore
04-2016

SSLC -

SVGV Matriculation Higher Secondary School
Coimbatore
04-2014

Skills

  • Microsoft products support
  • Windows support
  • Time management
  • Process improvement
  • Problem solving
  • Effective communication
  • Team collaboration
  • Analytical thinking
  • Patient confidentiality
  • Professionalism and ethics
  • Organizational growth
  • Continuous learning
  • Quality auditing

Languages

  • English
  • Tamil
  • Hindi
  • Malayalam

Extracurricular Activities

Presented a paper on the topic 'Cloud Computing' at the International Conference held at Dr. NGP College of Arts and Science Attended an internship in 'Android Development' at ATS Company, Coimbatore

Declaration

I hereby declare that all the information furnished above is true to the best of my knowledge and belief

Areas Of Interest

  • Flexibility
  • Technical support at Microsoft
  • Customer service and handling
  • Internal quality audit

Affiliations

  • Best in driving and riding
  • Adventures
  • Cooking
  • Listening to music

Timeline

Senior Medical Billing Specialist

RNDSOFTECH PVT LTD
09.2024 - 07.2025

Technical Support Executive

Teleperformance Pvt limited
03.2022 - 09.2023

AR Associate

Omega Healthcare Management
11.2019 - 12.2020

Intern

Hinduja global solutions
04.2019 - 08.2019

B.Sc. - Computer Science

Dr. NGP College of Arts & Science

HSC -

Ambal Matriculation Higher Secondary School

SSLC -

SVGV Matriculation Higher Secondary School

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Aswin B