ASWIN Sajeev
Ernakulam
Summary
To join and work within an organization which is progressive and give me chance to enhance my skills and be a part of the team that excels in work towards the growth of the organization and gives me satisfaction thereof.
Forward-thinking Operation Executive with 1 years of experience driving goal achievement and improvements through operational oversight. Instrumental in devising and updating operations policies and procedures by analyzing reports, reviewing customer feedback and collaborating with other key leaders. Pragmatic when identifying areas for improvement and creating effective solutions.
Overview
3
3
years of professional experience
Work History
Operations Executive
LULU FOREX
ERANAKULAM
06.2023 - Current
- Created and updated operational documents and database records.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Involved in the auditing of daily transactions and rectifying the internal error from the employee.
- Preparing the daily spreadsheet for the operational purpose according to the day to day transactions.
Customer Care Executive
SUTHERLAND GLOBAL LIMITED
ERANAKULAM
10.2021 - 04.2022
- Provided customer service and technical support via online chat.
- Resolved customer inquiries in a timely manner.
- Assisted customers with product navigation, account setup, and troubleshooting issues.
- Identified potential problems and suggested solutions to customers.
Education
Bachelor of Arts - Computer Application
Rajagiri College of Management And Applied Science
Kakkand04-2020
Pre Degree - Commerce
Snt Anns Public School
Kalamsheri05-2017
Skills
- Good communication skills
- Ability to work with multicultural and multidisciplinary teams
- Self-confident, optimistic, innovative and hardworking
- Quick learner
- Ability to work both independently and as a team
- Experience in MS office
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Timeline
Operations Executive
LULU FOREX
06.2023 - Current
Customer Care Executive
SUTHERLAND GLOBAL LIMITED
10.2021 - 04.2022
Bachelor of Arts - Computer Application
Rajagiri College of Management And Applied Science
Pre Degree - Commerce
Snt Anns Public School
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