Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ASWIN SIVAKUMAR

Associate Technical Analyst
Bengaluru

Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid
Location: Bengaluru, KA
Open to relocation: Yes

Important To Me

Career advancementCompany CultureFlexible work hoursPersonal development programs

Summary

Detail-oriented professional with experience in banking operations and trade finance. Supported client service delivery, managed issue resolution, and ensured compliance through effective documentation and data validation. Proven skills in stakeholder communication and operational analysis drive process improvements and enhance service quality.

Overview

3
3
Languages
5
5
Certifications
2
2
years of professional experience

Work History

Associate Technical Analyst

COMPUTACENTER INDIA PVT LTD
06.2025 - Current
  • Monitored KPIs, identified trends, and highlighted opportunities to improve operational processes.
  • Analyzed operational data and prepared reports to support business decisions and service delivery.
  • Monitored KPIs, identified trends, and proposed enhancements for operational processes.
  • Worked with cross-functional teams and APAC & EMEA stakeholders to investigate issues and coordinate timely resolutions.
  • Documented workflows and reporting procedures to support consistent execution and knowledge sharing.
  • Managed banking-client interactions and coordinated service delivery while adhering to escalation matrices for effective issue resolution.

Trade Finance Executive Trainee

EURO EXIM BANK
07.2024 - 10.2024
  • Reviewed international trade finance documents, ensuring completeness, accuracy, and adherence to regulatory compliance standards.
  • Supported transaction processing and upheld accuracy of financial and operational records, contributing to smooth operational flow.
  • Supported transaction processing and maintained accurate financial and operational records.
  • Coordinated with cross-functional teams to facilitate timely execution of trade finance activities, enhancing overall project delivery.

Education

Bachelor of Business Administration (BBA) - Business Administration

PSG College of Arts And Science
Coimbatore
01-2024

Skills

Banking Operations & Trade Finance

Client Handling & Stakeholder Communication

Service Delivery Coordination

Escalation Matrix & Issue Management

Customer Query Resolution

Data Validation & Reconciliation

Transaction & Record Processing

Microsoft Excel

PowerPoint

ServiceNow

Accomplishments

  • Received 3 Quarterly Bravo Awards for governance reporting, stakeholder collaboration, and operational excellence.
  • Recognized for improving efficiency and supporting multiple APAC & EMEA business accounts through analytical problem-solving.
  • Supervised team of 3 staff members under my last project business account ( British Telecommunication)

Certification

Financial Market

Timeline

Associate Technical Analyst

COMPUTACENTER INDIA PVT LTD
06.2025 - Current

Trade Finance Executive Trainee

EURO EXIM BANK
07.2024 - 10.2024

Bachelor of Business Administration (BBA) - Business Administration

PSG College of Arts And Science
ASWIN SIVAKUMARAssociate Technical Analyst