Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ASWINI P

ASWINI P

TRIVANDRUM

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Counselor

Aakash Educational Institution
Trivandrum
01.2018 - 03.2019
  • Conducted individual student meetings to discuss educational objectives and provide personalized advice.
  • Collaborated with teachers to design classroom lessons that address diversity issues and foster cultural competency among peers.
  • Maintained comprehensive student records including progress reports, attendance records, and discipline referrals.
  • Coordinated with faculty and staff to aid in resolution of academic problems.
  • Maintained monthly targets.

Customer Service Executive

Muthoot Finserv
KOTTAKKAL
08.2012 - 07.2013
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Performed follow-up calls to customers regarding their inquiries or orders.
  • Communicated effectively with team members to ensure timely response times for customers.
  • Maintained monthly targets.
  • Worked both as gold appraiser and cashier.

Education Counselor

Regional Management College
Malappuram
02.2012 - 05.2013
  • Maintained comprehensive student records including progress reports, attendance records, and discipline referrals.
  • Advised students on course selection, pathways and career options.
  • Maintained all admission procedure including attending enquiry calls taking all admission procedure.

Customer Care Executive

Kingster
  • Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
  • Answered customers' questions about services and products offered at NIBM.
  • Investigated customer complaints and provided solutions within acceptable time frames.
  • Developed and maintained relationships with customers to ensure their satisfaction.
  • Consulted with customers regarding needs and addressed concerns.

Education

BBA - Finance

Calicut University
Malappuram
09-2011

High School Diploma -

Govt. Rajah's Higher Secondary School
Kottakkal
03-2008

High School Diploma -

Govt. Rajah's Higher Secondary School
Kottakkal
03-2006

Skills

  • Office Administration
  • Customer Service
  • Business Administration
  • Social Media Oversight
  • Client Contact
  • Operations Management
  • Sales Support
  • Google Analytics
  • MS Office Suite
  • Teamwork and Collaboration
  • Staff Management

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Tamil
Elementary (A2)
A2

Timeline

Counselor

Aakash Educational Institution
01.2018 - 03.2019

Customer Service Executive

Muthoot Finserv
08.2012 - 07.2013

Education Counselor

Regional Management College
02.2012 - 05.2013

Customer Care Executive

Kingster

BBA - Finance

Calicut University

High School Diploma -

Govt. Rajah's Higher Secondary School

High School Diploma -

Govt. Rajah's Higher Secondary School

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ASWINI P