Aswinth Kumar
Product Owner
Bangalore
Summary
Experienced Aviation Business Analyst with a strong track record of delivering actionable insights to drive operational efficiency and strategic decision-making. Dedicated to enhancing profitability and customer satisfaction within the aviation industry.
Overview
10
10
years of professional experience
Work History
Product Owner
IBS Software Private Limited.
Bangalore
09.2023 - Current
- Lead the conceptualization, development, and enhancement of aviation products or services. Collaborate with cross-functional teams including engineers, designers, and aviation experts to ensure the product meets industry standards and customer requirements.
- Gather and prioritize product requirements based on market analysis, customer feedback, regulatory requirements, and business goals. Clearly communicate requirements to development teams and stakeholders.
- Work closely with stakeholders to prioritize features and enhancements based on business value, technical feasibility, and customer impact. Maintain a product backlog and ensure alignment with the overall product vision.
- Define project scope, timelines, and milestones. Coordinate with cross-functional teams to ensure timely delivery of product releases. Monitor project progress and address any issues or roadblocks.
- Engage with customers, industry partners, and stakeholders to gather feedback, validate product concepts, and identify opportunities for improvement. Act as the voice of the customer within the organization.
Asst. Business Analyst
Laminaar Aviation Infotech (India) Pvt. Ltd
07.2022 - 09.2023
- Collaborate with stakeholders to gather and document business requirements.
- Analyze and prioritize requirements, ensuring clarity, completeness, and feasibility. Identify dependencies, conflicts, and gaps in requirements.
- Document requirements using standard templates, ensuring traceability and alignment with organizational standards and methodologies.
- Evaluate potential solutions and alternatives to address business needs, considering factors such as cost, benefits, risks, and alignment with strategic objectives.
- Facilitate communication and collaboration between business stakeholders, IT teams, and other relevant parties. Present findings, recommendations, and solutions to stakeholders.
- Support change management activities, including impact analysis, stakeholder engagement, and training, to ensure successful implementation of proposed changes.
Operations Controller
Airasia India
05.2016 - 07.2022
- Plan the aircraft routing for the upcoming days in coordination with engineering team.
- With the help of Movement control application managing the disruptions to ensure the schedule integrity of the Airline and minimize the passenger discomfort
- Continuous Flight Tracking during all phase of flights to ensure safety and maintain On Time Departure
Trainee Security Officer
Flyeasy Airline
Bangalore, India
07.2015 - 02.2016
- Develop, implement, and maintain comprehensive aviation safety programs in accordance with regulatory requirements and industry best practices. This includes safety policies, procedures, and protocols.
- Lead investigations into aviation incidents, accidents, and near-misses. Analyze root causes and contributing factors to identify systemic issues and implement corrective actions to prevent recurrence
Customer Service Executive
Sutherland Global
Chennai, India
10.2014 - 01.2015
- Described product and service details to customers to provide information on benefits and advantages.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
- Developed working relationships with internal and external customers while assisting with account management duties.
Education
B.E - Aeronautical Engineering
Nehru Institute of Technology
Coimbatore 08.2010 - 5 2014
Skills
- Agile Methodology
Roadmap Development
Business Analysis
Product Lifecycle Management
Scrum Methodology
Scrum Framework
Requirement Management
Languages
English
Tamil
Malayalam
Hindi
Timeline
Product Owner
IBS Software Private Limited.
09.2023 - Current
Asst. Business Analyst
Laminaar Aviation Infotech (India) Pvt. Ltd
07.2022 - 09.2023
Operations Controller
Airasia India
05.2016 - 07.2022
Trainee Security Officer
Flyeasy Airline
07.2015 - 02.2016
Customer Service Executive
Sutherland Global
10.2014 - 01.2015
B.E - Aeronautical Engineering
Nehru Institute of Technology
08.2010 - 5 2014
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