Atanu Dey
ISP Network Engineer / Technician
Shyamnagar
Summary
Dynamic ISP Network Engineer with over 10 years of experience in broadband and FTTH environments, specializing in GPON/EPON configuration, VLANs, VoIP systems, and router configuration. Proven ability to deliver exceptional live network support and skilled in L2 troubleshooting, with foundational knowledge in L3 routing. Committed to leveraging technical expertise and problem-solving skills to drive operational excellence in the ISP and Telecom sectors. Actively pursuing opportunities in Dubai, UAE, to contribute to innovative network solutions.
Overview
10
10
years of professional experience
3
3
Languages
Work History
ISP Network Engineer
Alliance Broadband Services Pvt. Ltd.
01.2016 - Current
- Operate and maintain live ISP broadband and FTTH networks
- Configure and troubleshoot GPON & EPON infrastructure
- ONT/ONU provisioning and customer service activation
- VLAN creation, router configuration, and optimization
- L2 troubleshooting and basic L3 routing support
- VoIP system configuration and issue resolution
- Fiber cable management, splicing coordination, and documentation
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Troubleshot complex multi-vendor network service provider issues.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Planned implementation of network enhancements and upgrades.
Education
Bachelor of Arts - History
Netaji Subhas Open University
Kolkata 04.2001 -
Higher Secondary (12th) - undefined
WBCHSE
01.2013
Secondary (10th) - undefined
WBBSE
01.2011
Skills
FTTH infrastructure management
GPON and EPON expertise
VLAN Configuration & Traffic Segmentation
Network device configuration
L2 Troubleshooting & Basic L3 Support
VoIP setup and issue management
Technical support for remote and on-site operations
Effective issue resolution skills
Network issue resolution
Customer-focused technical support
Network switching technologies
Fiber cable organization
AVAILABILITY
Notice Period: 30–45 Days
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ISP Network Engineer
Alliance Broadband Services Pvt. Ltd.
01.2016 - Current
Bachelor of Arts - History
Netaji Subhas Open University
04.2001 -
Higher Secondary (12th) - undefined
WBCHSE
Secondary (10th) - undefined
WBBSE