Effective Project Manager well-versed with Agile Project management with 7+ years of experience in managing dynamic and flexible environments. Highly adept at creating a positive and reassuring work atmosphere with an overall 12 years of experience. Collaborated with teams of 7-20+ members to deliver projects with a total budget of $50M. Seeking a challenging role where I can leverage my expertise through Agile & Scrum methodologies, team collaboration, and excellent planning competencies to drive innovation and building positive relationships with customers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Delivery Manager/PMO Leader
Capgemini Technology Services Limited
08.2017 - Current
Leading a team of 12 members in implementing Agile methodologies, resulting in a substantial increase in project efficiency and a 30% reduction in project delivery time
Facilitated daily stand-up meetings, sprint planning, sprint review, and sprint retrospective meetings, fostering open communication and continuous improvement within the team
Collaborated closely with stakeholders to define project scope, prioritize features, and ensure alignment with business goals
Utilized project management tools such as JIRA and Trello to track progress, manage tasks, and report project status to stakeholders
Mentored team members in Agile best practices, resulting in increased team performance and adherence to Agile principles
Conducted performance reviews for appraisals, provided constructive feedback, and supported the professional development of team members.
Communicated project updates to stakeholders at all levels.
Partnered with project team members to identify and quickly address problems.
Led cross-functional teams to successfully complete IT projects.
Generated reports for IT project progress and performance.
PMO Lead
Genpact India private limited
03.2014 - 07.2017
Played a key role in transitioning the organization from a traditional waterfall methodology to Agile, resulting in substantial numbers to increase in project success rates
Oversaw quality assurance testing on new installations.
Provided personalized end-user training, offering education via in-person and online courses.
Collaborated with product owners to create and prioritize product backlogs, ensuring alignment with customer needs and business goals
Managed project budgets, tracked expenses, and reported financial status to senior management
Conducted regular sprint reviews and retrospectives, identifying areas for improvement and driving continuous process enhancement.
Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
Monitored project progress, identified risks and took corrective action as needed.
Reported regularly to managers on project budget, progress and technical problems.
Senior Executive
OnProcess Technology (I) Pvt. Ltd
12.2012 - 03.2014
Conducted detailed analysis of monthly compliance report and payment status of the end users
Customer service excellence / management
Handled escalations and provided quality coaching sessions to team members
Service Order management
Incident management / Managing IT ticketing tool.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Streamlined operations to maximize business efficiency and profits.
Team Leader
M/s. Balaji enterprise
02.2011 - 11.2012
Steered work entailing Invoice processing and saving data in master data files
Created general ledger & account reconciliation; developed daily report and matched it with the stocks
Maintained invoice receipt tolerance limits and evaluating receipt settlement
Made voucher entries including inventories; issued checks for vendor payment
Month end activities and financial reporting.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.