Ateeq Ahmed
Gulbarga,India
Summary
Highly skilled professional with expertise in Windows, MS-Office, multimedia, and internet applications. Demonstrates a quick learning ability and a positive attitude, complemented by strong communication and interpersonal skills. Adept at fostering productive relationships and excelling in team environments. Career goals include leveraging technical proficiency and collaborative strengths to contribute effectively to organisational success.
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work history
Manager
Star Sports Academy (Cricket Academy of Pathans)
Gulbarga
2020.06 - 2025.01
- Responsible for running the center, Admissions, Fees collection, accounts, coaches' salaries, database maintenance, Internal CRM, Marketing etc
Managing Director
LMPLIndia (LeaderBizz Marketing Pvt Ltd)
Gulbarga, India
2014.01 - 2020.05
- Instilling a marketing led ethos throughout the business
- Researching and reporting on external opportunities
- Understanding current and potential customers
- Managing the customer journey (customer relationship management)
- Developing the marketing strategy and plan
- Managing agencies
- Measuring success
- Managing budgets
- Ensuring timely delivery
- Approving images, videos
- Developing guidelines
- Making customer focused decisions
Customer Relationship Manager
IIMTS
2012.07 - 2014.08
- Company Overview: Sharjah/Dubai
- Establish and maintain positive relationships with existing clients
- Provide prompt, efficient, and satisfactory responses to customer inquiries
- Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments
- Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies
- Collaborate with other departments (marketing, sales, and product development) to optimise the existing customer experience journey
- Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media
- Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs
- Monitor customer feedback regularly and identify areas of improvement in our products and services
- Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised
- Sharjah/Dubai
IT Recruiter
Volen Software Services
Bangalore
2011.01 - 2011.07
- Responsible for Full Time Permanent and contract Positions for domestic and US recruitment
- Sourcing, screening, filtering resumes, checking references
- Recruiting via Internet job boards (Career Builder, Monster, Naukri) direct phone sourcing, vendor network, referrals, expanded Internet sourcing and from own database of consultants
- Getting Required Skilled Assessment & initial recruiting Doc's from consultants
- As per the requirement shortlist the consultant either client needs H1, GC, EAD or Citizen
- Scheduling interviews on phone and following up the candidate till joining
IT Recruiter
Pearl Soft
Bangalore
2008.11 - 2010.12
Business Development Executive
Axis Bank
Bangalore
2008.04 - 2008.05
Medical Service Representative
Galpha Laboratories limited
2005.06 - 2006.03
Education
Master of Business Administration - Marketing Management, Human Resource Management
ICFAI
2006.01 - 2008.01
Bachelor in Science - Computers, Electronics, Physics
Gulbarga University
Higher Secondary - Science
National College
S.S.L.C - undefined
National High School
Skills
- Windows
- MS-Office
- Multimedia
- Internet Applications
- Quick Learner
- Positive Attitude
- Communication & Interpersonal skills
- Listening Music
- Cricket
Languages
English
Hindi
Kannada
Urdu
Arabic
References
References available upon request.
Personal Information
- Passport Number: V1176997
- Father's Name: Md Abdul Rauf
- Date of birth: 06/06/82
- Gender: Male
- Nationality: Indian
- Marital status: Married
Custom
Have significant knowledge in Human Resource Management with good Interpersonal and communication skills with good exposure in marketing & customer relationship management., 14+, Recruitment, Marketing, Customer Relationship Management, Customer Relationship Management, Marketing Management, Marketing Strategies, Recruiting, Documentation, Client Relations, Office Administration, Good leadership skill with the ability to motivate the team.
Timeline
Manager
Star Sports Academy (Cricket Academy of Pathans)
2020.06 - 2025.01
Managing Director
LMPLIndia (LeaderBizz Marketing Pvt Ltd)
2014.01 - 2020.05
Customer Relationship Manager
IIMTS
2012.07 - 2014.08
IT Recruiter
Volen Software Services
2011.01 - 2011.07
IT Recruiter
Pearl Soft
2008.11 - 2010.12
Business Development Executive
Axis Bank
2008.04 - 2008.05
Master of Business Administration - Marketing Management, Human Resource Management
ICFAI
2006.01 - 2008.01
Medical Service Representative
Galpha Laboratories limited
2005.06 - 2006.03
Bachelor in Science - Computers, Electronics, Physics
Gulbarga University
Higher Secondary - Science
National College
S.S.L.C - undefined
National High School