Atharv Dhondwad - Associate Analyst - Deloitte Consulting USI

Summary

Detail-oriented QA Analyst with over 3 years of proven expertise in Salesforce testing, automation testing, and defect tracking. Committed to delivering high-quality software through effective collaboration and comprehensive testing across mobile and web platforms.

Overview

3

years of professional experience

10

Certifications

Work History

Associate Analyst

Deloitte Consulting USI

Mumbai

12.2022 - Current

Led end-to-end Salesforce Service Cloud QA efforts, independently managing testing activities in sprint, SIT/UAT, and regression phases without a designated lead.
Drove end-to-end QA for Salesforce Experience Cloud, delivering high-quality releases to clients across sprint, SIT, UAT, and regression phases.
Scripted and executed over 5,000 test scenarios, validating software functionality against project requirements.
Conducted testing on over 1,000 scenarios for Android, iOS, and Web platforms to ensure comprehensive coverage and performance.
Authored and executed test scripts, ensuring coverage across multiple project stages; identified and reported quality defects, collaborating with developers for swift resolution and issue debugging.
Identified and reported high-priority bugs and system loopholes, driving rapid remediation through active collaboration with developers.
Partnered with client-side teams to validate SIT scripts and ensure comprehensive test coverage during SIT and sprint cycles.
Coordinated defect retesting and tracked issue resolution to support timely, high-quality project delivery.
Designed and executed test scripts, estimated and analyzed new user stories, and performed peer reviews to ensure thorough coverage and best practices.
Identified, reported, and collaborated on the resolution of critical defects, actively participating in debugging and defect triage with development teams.
Onboarded and mentored new team members, leading knowledge transfer sessions, and enhancing team capability.
Delivered clear and timely daily SIT reports and closure summaries to clients, fostering transparency and accountability.
Delivered sprint demos to clients, clearly communicating feature implementation and quality outcomes.
Executed mobile testing using Perfecto, and validated Sales IQ functionality with PG Admin.
Owned the testing lifecycle for modules, including Accounts, Contacts, Opportunities, and Reports.
Excelled in working with various Salesforce.com standard objects, like Accounts, Contacts, Products, Cases, Leads, and Campaigns.
Acted as Subject Matter Expert for Eligibility API testing, and record pages.
Owned and maintained automation test scripts for assigned features, contributing to the continuous improvement of test automation coverage.

Education

MBA - Business Analytics

Dr. DY Patil

Pune

07-2026

Bachelor of Science - Computer Science

South Indian Education Society, Nerul

Seawoods, Navi Mumbai

05-2022

Skills

Software/products: Salesforce Sales Cloud, Salesforce Health Cloud, Salesforce Service Cloud, Salesforce Experience Cloud
Testing types: functional testing, automation testing (Selenium WebDriver, TestNG, Pytest)
System integration testing, regression testing, smoke testing, mobile testing (Android and iOS), API testing
Development tools and languages: VersionOne, Perfecto, QTest, Jira, SQL, and Developer

Testing languages and databases: SQL (MySQL, Microsoft SQL Server), XML
Methodologies: Agile, Scrum, SDLC, and STLC
Others: Test Plan Development, Test Case Management, Defect Tracking
Cross-browser Testing, Batch Processing, Knowledge Transfer Documentation

Certification

Salesforce Certified Sales Cloud Consultant

Accomplishments

Spot Award- (January 2024)

Timeline