Dynamic operations leader with a proven track record at Flipkart, enhancing last-mile delivery efficiency and customer experience. Excelled in strategic planning, process improvements, and leveraging SQL and Python for data-driven decisions. Skilled in operations management and fostering cross-departmental collaboration for optimal results.
Part of the Last Mile Operations Team (City Logistics) monitoring 4500+ last mile delivery hubs and other kirana partners centrally for pan-India shipment delivery. Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards
Key Programs/Initiatives:
Technical Skills: SQL, RStudio, Microsoft Excel, Python, Google Workspace, OMS, ERP
Proficiently handled and annotated ground truth data for product development using various software tools
Technical Skills: Amazon Sage Maker, Amazon Rekognition, Quip, MS Office, Microsoft Excel, Python
Coordinator of MTM 2K18 held at UEC, Ujjain and awarded with certificate of appreciation for completing event successfully.
Google Data Analytics Professional Certificate an online, non-credit certification developed by Google and offered through Coursera.
Google Data Analytics Professional Certificate an online, non-credit certification developed by Google and offered through Coursera.
Python for Everybody Specialization an online, non-credit specialization authorized by University of Michigan and offered through Coursera.
NPTEL Online Certification in Operations Management offered by IIT, Roorkee.