Summary
- 6 years of overall experience including managing teams and driving process improvements in AML/KYC operations.
- Proven track record in executing risk-based client reviews and ensuring adherence to global regulatory standards
- Proficient in creating advanced Excel dashboards and working closely with management to drive improvements.
- Experienced in conducting regular audits and calibrations to ensure accurate screening results and reduce false positives.
- Performing Sanctions, PEP, Adverse media screening and OFAC list searches.
- Conducting periodic KYC remediation for clients prioritizing based on risk ranking.
· Led a team of 25 members, providing ongoing training and keeping daily task records.
· Built Excel dashboards to track quality and team performance.
· Used advanced Excel skills—like macros, VBA, and pivot tables—to automate updates and get real-time insights.
· Prepared weekly, monthly, and quarterly review slides to show team highlights and business impact.
· Compiled weekly reports on team resources and task priorities to ensure timely processing.
· Worked with team leaders and managers to spot quality issues and fix them.
· Collaborated with senior management, business teams, other departments, and clients to follow AML and KYC rules and regularly review team performance for improvements.
· Led teams in checking and reviewing client data, finding high-risk cases, and ensuring regulatory standards are met.
· Managed KYC processes for existing clients by thoroughly documenting and validating client information using independent research and internal databases.
· Performed periodic KYC remediation and refresh for clients, updating profiles and risk rankings based on evolving regulatory requirements.
· Monitored sources like Lexis Nexis and Google for negative news and adverse media, enhancing risk assessments.
· Used automated tools to detect potential matches and manually resolved discrepancies, ensuring compliance with regulatory standards.
· Ensured work adheres to defined engagement policies and procedures.
· Coordinated with internal teams to verify updated documentation and ensure records remain accurate.
· Performed Quality Audits for potential positive and positive matches resulting from screening.
· Regularly reviewed random samples of screened cases to identify discrepancies and ensure consistent application of policies.
· Implemented corrective measures based on audit findings and provided feedback to the team for process improvement.
· Identified the BQs from the team, identified TNIs, and conducted refresher and re-trainings.
· Managed team performance and identified training opportunities, ensuring required training was conducted by the training team.
· Managed bottom quartile effectively to achieve overall performance improvement and took required corrective measures.
· Primary responsibility includes providing back office, data entry and data checks support to the client for KYC purposes.
· Ensured accurate KYC data entry by aligning screening processes with the client’s risk classification.
· Identity verification for AML & KYC compliance work in terms of document verification, selfie verification & liveness detection; with over 4600 government-issued ID types globally.
· Examining identity proof documents to assess whether they are fraudulent or genuine using SOPs for verifying real identity in a remote world.
· Comparing live image with the image in the corresponding identity document using SOPs for re-verification or authentication.
· Reviewed and verified document formats and content to meet both local and global due diligence standards.
· Validated key documents (e.g., passport, visa, driving license) using the client database and maintained current fraud assessment SOPs.
Team Leadership & Management