Athavan Vaiyathiral

- Responsible for performing variety of tasks related to content of the e-books on Amazon's Kindle devices.
- Involved in Audit & fix-of Metadata and quality inside the book. Setting NCX and SRL features for top Glance View books.
- Worked on QA issues related to Kindle devices such as Quality Auditing, reporting and analyzing of typos, device checks on top GV books and all other content related issues.
- Worked on tickets from Customer Feedback as well as internal tickets within SLA.
- Took Responsibility in Approval or disapproval of audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.

- Created process improvement tools which has Annual save of

US $880.

• Inspected all machines and equipment and provided necessary repairs.
• Conducted material tests and analysis using Calibrating equipment and tools.