Summary
Overview
Work History
Education
Skills
Automation
Personal Credentials
Timeline
Generic
Ather Shakeel

Ather Shakeel

Associate Software Engineer Manager
17-A, Pocket 3, Mayur Vihar Phase-1, Delhi

Summary

13 Years of progressive experience in System Analysis, Estimation, Design, Coding, Testing, Quality Assurance, Documentation, Implementation and Production Support on IBM Mainframe platform using COBOL, JCL, DB2, CICS, VSAM. Worked extensively on COBOL, JCL, DB2 and CICS with strong hands on experience on EXPEDITOR and ENVDEVOR. Well versed with both Agile an Waterfall methodologies. Functional domain knowledge in US HEALTHCARE.


Currently working as an Associate Software Engineering Manager with Optum Global Solutions, a subsidiary of UnitedHealth Group, a fortune 500 company.

Overview

13
13
years of professional experience

Work History

Associate Software Engineer Manager

Optum Global Solutions
Noida
06.2016 - Current
  • Currently working on project called Online Routing system (ORS) which is primary customer service application built on mainframes that supports security, record routing, and record storage for all issue management applications.
  • I am responsible for working directly with business, products owners, architects for all new development projects that come into our pipeline.
  • Working on BRD with business, doing estimation and creating Visio workflow.
  • Analyzing and preparing mapping documents required to understand data items and data flow between applications.
  • Doing impact analysis and figuring out dependencies.
  • Working with and guiding development and testing teams throughout SDLC and ensuring all timelines are met with highest quality assurance.
  • Providing assistance to production support team in case of high priority issues and war rooms.
  • Recently completed and deployed brand new functionality in ORS where I alone had created 5 new CICS screens and functional COBOL-DB2 programs for each of those from scratch. development.

Onsite Coordinator

UnitedHealth Group
Hartford, Connecticut
04.2015 - 06.2016
  • Worked on project called The Online Processing System (TOPS). TOPS is main claim processing system of UnitedHealth Group. This system employs logic to determine eligibility for coverage, compliance with network guidelines, adjudication of claims, patient responsibility. All operations are performed in online environment and produce immediate result.
    Objective of SOS project is to solve problems faced by claim processors, adding/enhancing functionality as per business requirements. SOS mainly deals with business problems.
  • My responsibilities with this project were to work on intake queue, analyze and discuss requirements with Business Analysts, Architects and Business partners and provide initial estimates.
  • Attend various walkthrough, meetings with Business and other technical resources of interfacing applications to deep dive into requirements to identify impacts to TOPS application.
  • Maintaining proper coordination between onshore and offshore teams.
  • Working of Online and Batch permanent corrections.
  • Supporting deployment activities.

Senior Software Engineer

UnitedHealth Group
Gurugram, Haryana
04.2014 - 03.2015
  • Worked on project called The Online Processing System (TOPS). TOPS is main claim processing system of UnitedHealth Group. This system employs logic to determine eligibility for coverage, compliance with network guidelines, adjudication of claims, patient responsibility. All operations are performed in online environment and produce immediate result. Objective of SOS project is to solve problems faced by claim processors, adding/enhancing functionality as per business requirements. SOS mainly deals with business problems.
  • My core responsibilities were to work on problem tickets
  • Providing Batch and Online permanent corrections
  • Mentoring new joiners and preparing training plans for them
  • Automations
  • TOPS-SOS (The Online Processing System-System Operation & Support)

Software Engineer

UnitedHealth Group
Gurugram, Haryana
10.2009 - 03.2014
  • Learned Mainframe Technologies and build dummy applications using COBOL, CICS, JCL, VSAM and DB2
  • Learned to debug online and batch cobol programs using EXPEDITOR
  • Learned about US healthcare domain
  • Started learning about TOPS application and simultaneously worked on automation projects built with REXX and COBOL.

Education

Bachelors - Technology, Computer Science & Engineering

Shaheed Udham Singh College of Engineering And Technology, Punjab Technical University
Mohali, Punjab
2008

Diploma - Engineering (Mechanical Engineering)

Guru Tegh Bahadur Polytechnic Institute, Board of Technical Education
New Delhi
2004

Senior Secondary -

Swami Vivekanand Sarvodaya Vidyalaya
New Delhi
2001

High School -

Bal Bharati Public School
Brij Vihar, Ghaziabad
1998

Skills

  • COBOL, JCL, DB2, CICS, VSAM
  • SPUFI, QMF, BMC, FILEAID
  • ENDEVOR
  • EXPEDITOR
  • STROBE, ABENDAID
  • AE – SUIT tool, Postman
  • Operations Planning & Control (OPC)
  • HP – Service Now, HP- Quality Centre, ALM, CA-Agile
  • Developing Technical Solutions using above mentioned skills
  • Requirements Gathering and Analysis
  • Software Testing and Validation
  • Code and Quality Standards
  • Strong Communication and Interpersonal Skills
  • Eagerness to Learn New Technologies

Automation

Tool Name: Regression Scripts Modernization tool

Client: TOPS Regression Team

Requirement: To update the diagnosis codes from ICD9 format to ICD10 format in the old regression scripts.

Role: Developer, Tester

Duration: 2 weeks

Skills used: COBOL, JCL, REXX

Description:

  • This tool was designed to automate the process of updating the scripts used by the regression team.
  • As part of Modernization, the Regression team was working on 60 cycles which had around 7 terminals each.
  • To do this they had to manually search the ICD9 codes on the screens, when found, they had to edit it manually.
  • Manual process used to take 262 minutes (approx.) to complete 1 terminal.
  • By no means the regression team would have completed this modernization on time without automation.

Automated Process:

  • After automating the process, we only had to mention the terminal path (file name) on the newly developed REXX panel.
  • This new process took only 30 seconds to update 1 terminal.
  • The tool saved 261.5 min for 1 terminal.
  • Total 1830.50 hours were saved for 420 terminals.
  • Also brought down the risk of manual errors to ZERO.

This automation was acknowledged and highly appreciated by the Senior Management.

Responsibilities:

  • Understanding the current process used by the regression team and the requirement to automate the process.
  • Design a fresh Cobol program to update the scripts
  • Using REXX, create a user-friendly panel and run the COBOL program at the back end based on the inputs by the user.
  • Responsible for testing the tool thoroughly and presented it to the onshore and offshore counterparts.
  • Providing continuous assistance in updating the tool as per the new requirements of the user.

· Responsible for testing the tool thoroughly and presented it to the onshore and offshore counterparts.

· Providing continuous assistance in updating the tool as per the new requirements of the user.

Personal Credentials

Father’s Name: Shakeel Ahmad

DOB: Dec 04 1982

Marital Status: Married

Nationality: Indian

US work authorization: Holding an H1B visa valid till October 2024

Declaration:

I hereby affirm that the information furnished in this resume is true & correct to the best of my knowledge.

Place …...……….

Date …...………… Ather Shakeel

Timeline

Associate Software Engineer Manager

Optum Global Solutions
06.2016 - Current

Onsite Coordinator

UnitedHealth Group
04.2015 - 06.2016

Senior Software Engineer

UnitedHealth Group
04.2014 - 03.2015

Software Engineer

UnitedHealth Group
10.2009 - 03.2014

Bachelors - Technology, Computer Science & Engineering

Shaheed Udham Singh College of Engineering And Technology, Punjab Technical University

Diploma - Engineering (Mechanical Engineering)

Guru Tegh Bahadur Polytechnic Institute, Board of Technical Education

Senior Secondary -

Swami Vivekanand Sarvodaya Vidyalaya

High School -

Bal Bharati Public School

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Ather ShakeelAssociate Software Engineer Manager