Experienced Customer Service Executive at Concentrix in Kolkata, India, with the quality of efficiently handling customer inquiries and resolving issues. Demonstrates strong communication skills and the ability to convey messages clearly and effectively. Skilled in customer engagement, interaction, and objection handling through various channels. Previous experience as a Social Media Intern at Epitome TRC has enhanced proficiency in social media platform navigation, email handling, and chat support. Career goals include leveraging expertise to further enhance customer satisfaction and operational efficiency.
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Team Leader at ConcentrixTeam Leader at Concentrix
Senior Advisor at ConcentrixSenior Advisor at Concentrix